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Direct Medics
Head of Care ServicesDirect Medics • Newry, Northern Ireland, United Kingdom
Head of Care Services

Head of Care Services

Direct Medics • Newry, Northern Ireland, United Kingdom
19 days ago
Job type
  • Full-time
  • Permanent
Job description

About Direct Medics

Last year, we’re proud to celebrate our 25th anniversary, marking a quarter-century of placing healthcare professionals in locum roles across both the public and private sectors in the UK and Ireland. Our long-standing reputation speaks to the trust and reliability we’ve built within the healthcare sector.

Head of Services

📍 Northern Ireland / ROI Travel Required
💰 Starting Salary: From £70,000
🕒 Full-Time | Permanent

Location

Armagh

The Opportunity

An exciting opportunity has arisen for an experienced and strategic healthcare leader to join a growing organisation delivering high-quality, person-centred care services across the island of Ireland.

We are seeking a passionate and driven Head of Services to lead operational excellence, service growth, compliance, and quality improvement across a portfolio of residential, supported living, and specialist care services.

This is a senior leadership role with genuine opportunity to influence organisational direction, support service expansion, and drive positive outcomes for the people supported.

Key Responsibilities

  • Lead and oversee the delivery of high-quality, person-centred care services across multiple locations

  • Drive operational performance, service development, and continuous improvement initiatives

  • Coach and support Service Managers to achieve excellent outcomes

  • Ensure services remain fully compliant with all relevant regulatory and governance frameworks

  • Lead audits, quality assurance processes, and improvement plans

  • Build and maintain strong relationships with regulators, commissioners, and key stakeholders

  • Monitor KPIs, budgets, and organisational objectives

  • Support tender submissions, mobilisation, and growth of new services

  • Promote a culture of accountability, learning, and excellence across teams

About You

You will be an experienced senior leader within health and social care who is passionate about delivering outstanding services and developing high-performing teams.

Essential Experience

  • Minimum 4 years’ senior management experience within health & social care

  • Experience managing multi-site services and operational managers

  • Strong background in compliance, governance, and regulated services

  • Proven experience working with regulators and external stakeholders

  • Experience supporting service development and organisational growth

Qualifications

  • Registered Nurse, Social Work qualification, Allied Health Professional qualification, or equivalent

  • Postgraduate qualification in Leadership, Management, or related field desirable

  • Evidence of ongoing professional development

Skills & Attributes

  • Inspirational leadership and people management skills

  • Strategic thinker with strong operational capability

  • Excellent communication and stakeholder management skills

  • Analytical and solution-focused approach

  • Passionate about person-centred care and continuous improvement

What’s on Offer

  • Starting salary from £70,000

  • Senior leadership opportunity with significant organisational impact

  • Opportunity to support and shape service growth across NI and ROI

  • Work within a progressive and values-led organisation

  • Supportive leadership team and collaborative culture

Additional Requirements

  • Full driving licence

  • Flexibility to travel across Northern Ireland and Republic of Ireland

  • Flexibility for occasional weekends and on-call responsibilities

📩 Apply now to discuss this opportunity in confidence.

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Head of Care Services • Newry, Northern Ireland, United Kingdom

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