If you would like to be in the heart of digital transformation this role would be a fit for you.
You willbe part of building digital products and services across the globe in a start-up atmosphere backed by one of the leading financial services providers worldwide. Ifyou areintellectually curious honest passionate motivated andwant to use and expand your skills while working on a new and exciting venture you are what we are looking for.
As a Vice President Fraud & FinCrime Operations Strategy and Execution youll balance tactical delivery and strategic direction setting. Through your team youll ensure that youre optimising across our operation across our people process and customer journeys with a view to embed a test measure learn culture. Project based work could include design/implementation of operating models end-to-end operational improvement initiatives process diagnostics and build-out of business cases for technology investment
Job Responsibilities
Builds and Leads a high performing business operations function delivering optimised service experience
Has the ability to operate effectively in a virtual team working environment using empowerment to create a right first time culture for colleagues and customers
Defines implements and maintains operational excellence across the operations teams ensuring the customer experience is unique fair consistent transparent and enables the delivery of exceptional service
Acts as subject matter expert for best in class digital business policy processes products and solutions
Collaborates with technology and process engineering teams to design best in class business customer experiences while mitigating risks
Manages the stakeholders working with global teams to ensure we deliver exceptional service at all times
Works collaboratively with the relevant teams to continuously improve operational and business performance to optimise both the customer and employee experience Core Skills and Behaviours
Required qualifications capabilities and skills
Relevant expertise at a senior level in Financial Services banking or another heavily regulated industry
Experience working in a high growth company start-up environment adaptable agile and able to work in a constantly evolving business
Experience in operations management consulting continuous improvement or operational excellence.
Leadership experience handling large teams and processes
Demonstrated experience delivering process improvements and measurable results in complex environments.
Demonstrated experience delivering process improvements and measurable results in complex environments.
Have excellent communication and presentation skills both written and oral ability to share our vision and goals
Preferred qualifications capabilities and skills
Experience working with Controls/ Operational Risk Management at a large complex banking organization in an Operational setting
Able to work independently in a dynamic environment of change challenge and multiple deadlines and priorities high attention to detail
Excellent communication skills including active listening and the ability to capture and deliver key takeaways from engagements in writing
Ability to analyse data-driven situations to formulate appropriate conclusions
#icbcareer
Required Experience:
Manager
Business Analysis Manager • Edinburgh, Scotland, UK
Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success.Version 1 has several strategic technolog... Show more
How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited.Imagine the flexibility to pay however you want – credit... Show more
Linesight seeks a Senior Cost Manager based in Edinburgh to lead key cost management initiatives.Engage in tender processes, manage budget control, and foster team performance in a dynamic environm... Show more
Addepar is looking for a Senior Data Product Manager to lead the Market Data Feeds roadmap while balancing quality and commercial ROI.You will work cross-functionally to enhance data integration ac... Show more
Business Development Manager Engineering Solutions.Central Scotland | Hybrid / Field-based.Are you a commercially minded engineer who enjoys selling high-value technical solutions and building long... Show more
Collaborate with delivery team members such as Product Owners, Service Designers, Business Users and Architects to understand client and user needs and requirements, and participate in designing ap... Show more
A leading fintech organization in Edinburgh is looking for a Senior Business Analyst to join their EMEA delivery team.The candidate will be responsible for liaising between customers and tech teams... Show more
Business Analyst (Software) – Up to £50k – New Role (REF50).Location: Onsite in Edinburgh 3 days a week.Keywords: Business Analyst, Software, SDLC, SQL.A leading organisation in Edinburgh requires ... Show more
Business Development Manager – Logistics / Transport / Freight Forwarding.Basic + BMW Company Car + Quarterly Bonus (8% of Annual Salary).You can be based anywhere in the UK to be considered for th... Show more
Venesky-Brown’s client, a public sector organisation with offices in Glasgow and Edinburgh, is currently looking to recruit a Business Analyst for an Initial 6-months contract on a rate of £550/day... Show more
French Selection UK is looking for a Senior Travel Business Development Manager located in Edinburgh.The successful candidate will manage client accounts, generate leads, and create complex tour pr... Show more
New Business Manager – Corporate Partnerships.Contract: Permanent, full-time (37.Location: London or Manchester (hybrid working, minimum 50% office-based).We reserve the right to close this vacancy... Show more
Business Analyst within the Digital & Transformation team.We are looking for experienced Business Analysts who can lead and run projects in a flexible and adaptive way to deliver the best results f... Show more
Business Development Manager – Print Management.We have an exciting opportunity for a driven salesperson to join an Edinburgh-based print management client.The company is dynamic and innovative, se... Show more
Business Development Manager - Leading UK Coffee Brand.Love coffee and have a knack for growing customer accounts?.We’re rijo42, and we’re one of the UK’s leading suppliers of coffee machines, bean... Show more
Business Development Manager - Leading UK Coffee Brand.Love coffee and have a knack for growing customer accounts?.We’re rijo42, and we’re one of the UK’s leading suppliers of coffee machines, bean... Show more
Contract Data Business Analyst – Edinburgh (2 days onsite) – 6 month initial contract – Inside IR35 (Umbrella).Meraki Talent’s global financial client are looking for a Data Business Analyst on an ... Show more
Get AI-powered advice on this job and more exclusive features.This range is provided by James Adams.Your actual pay will be based on your skills and experience — talk with your recruiter to learn m... Show more
Get AI-powered advice on this job and more exclusive features.Location: Edinburgh or Bristol (Hybrid).In this position, you’ll be based in either the Edinburgh or Bristol office for a minimum of th... Show more
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.At Turner & Townsend we're passionate about making the difference - we are committed to delivering S... Show more
