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Lloyd Recruitment
Office ManagerLloyd Recruitment • Westerham, Kent, UK
Office Manager

Office Manager

Lloyd Recruitment • Westerham, Kent, UK
15 days ago
Job type
  • Full-time
Job description

Lloyd Recruitment Services are delighted to be partnering with a well-established ecommerce business based in Westerham. They are seeking an experienced Office Manager to join their team and play a key role in the day-to-day running of the office and customer service function.

Key Responsibilities of the Office Manager:

  • Overseeing daily operations, ensuring smooth and efficient workflows
  • Managing, mentoring and developing the customer service and office support team
  • Allocating workloads, monitoring performance and supporting team development
  • Managing recruitment, onboarding and training activities
  • Conducting regular team meetings and performance reviews
  • Reviewing and improving office procedures and working practices to enhance efficiency
  • Ensuring customer enquiries, complaints, returns and escalated issues are resolved professionally and in a timely manner
  • Providing administrative support across the business as required
  • Maintaining a well-organised, professional and productive office environment
  • Handling staff attendance and holiday records


Essential Skills & Experience Required:

  • Previous experience within an Office Manager role or similar
  • Strong leadership skills with experience managing and motivating a team
  • Excellent organisational and administrative ab...
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Office Manager • Westerham, Kent, UK

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