Job descriptionHR Coordinator – Norwich – Permanent – Salary up to £30,000 per annum. Benefits * 31 days holiday, rising to 33 after 2 years + your birthday off * Paid volunteer day each year * Strong health & wellbeing package including cycle to work scheme, 24/7 GP access, discounted gym membership, and mental health first aid support Responsibilities * Provide end-to-end HR admin support across the full employee lifecycle (joiners, movers, leavers) * Support the Shared Services (HR & Payroll) Manager and HR Admin team in delivering key HR processes * Deputise for the Shared Services (HR & Payroll) Manager when required, including meetings and team oversight * Own governance within HR Admin, ensuring policies, procedures, data integrity, and reporting standards are met * Deliver accurate transactional HR admin activity, including onboarding, contractual changes, and exits * Lead on reviewing HR & Payroll workflows, identifying inefficiencies and driving process improvements to improve accuracy, user experience, and efficiency * Provide expert, proactive support to managers and employees, resolving HR and payroll queries and identifying root causes with long-term fixes * Act as first point of contact for day-to-day HR queries, ensuring a consistent, professional service * Maintain high-quality HR data, ensuring accuracy, compliance, GDPR alignment, and audit readiness * Produce HR reports and support internal/external audits as required Qualifications * Experience in HR administration, HR coordination, or shared services environment * Strong attention to detail with the ability to manage high-volume administration * Confident using HR/payroll systems and Microsoft Office – ERP / SAP system experience * CIPD qualified or working towards (desirable) Additional Information This position is not eligible for sponsorship with this company. J-18808-Ljbffr