Are you a problem solver with a passion for operational excellence, dispute resolution, and delivering outstanding stakeholder experiences?
We're looking for a Global Operations Resolution Specialist to join our Placement, Quality & Compliance (PQC) team in Glasgow. This is a fantastic opportunity for someone who thrives on driving process improvements, resolving complex issues, and collaborating across multiple teams to deliver exceptional business outcomes.
About the Role
As a Global Operations Resolution Specialist, you'll play a critical role in ensuring billing accuracy, effective dispute resolution, and strong purchase order governance. Acting as a key link between Operations, Credit Control, Finance, and clients, you'll help minimise financial risk, support timely cash collection, and drive continuous improvement across the function.
What You'll Be Doing
Purchase Order Management
Dispute Resolution
Operational Excellence
Stakeholder Management
Reporting & Governance
SOP Management & Compliance
What We're Looking For
Why Join Us?
This role offers the opportunity to make a tangible impact on business performance by improving processes, reducing financial risk, and enhancing the experience of both internal and external stakeholders. You'll work with a collaborative global team where continuous improvement, accountability, and service excellence are at the heart of everything we do.
Global Operations Resolution Specialist • Glasgow, Scotland, United Kingdom
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