Tenant Liaison Officer
Location: Chesterfield
Contract: Full-Time | Permanent
Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm
About Our Client
Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments.
With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets.
Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team.
Overview of the Role
As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed.
Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction.
Key Responsibilities
Skills & Experience
Essential
Desirable
What's on Offer
Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Customer Liaison Officer • Chesterfield, England, United Kingdom
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