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Rullion Managed Services
Fleet Support Technician (Decision Support Technician)Rullion Managed Services • Newcastle upon Tyne, Tyne & Wear, UK
Fleet Support Technician (Decision Support Technician)

Fleet Support Technician (Decision Support Technician)

Rullion Managed Services • Newcastle upon Tyne, Tyne & Wear, UK
20 days ago
Salary
£12.00 hourly
Job type
  • Temporary
Job description
Job title: Fleet Support Technician (Decision Support Technician) Job Type: 12-Month Fixed Term Contract Location: Newcastle upon Tyne (NE3) Pay: £32,000 Basic Salary + 20% Shift Allowance (£38,400 Equivalent Earnings) Hours/Shift Pattern: 3 x 12-Hour Shifts | 24/7 Rotating Pattern We're looking for a technically minded individual to join a busy operations and engineering team supporting a modern passenger rail fleet. This is an excellent opportunity for someone who enjoys fault finding, problem solving, and making decisions in a fast-paced environment. Working primarily from a control room setting, you'll play a key role in responding to in-service faults, supporting operational teams, and helping keep services running safely and reliably. The Role You'll act as a central point of contact when faults occur, working closely with drivers, controllers, and maintenance teams to assess issues and coordinate the appropriate response. Key Responsibilities * Respond to train faults and service disruptions * Provide technical support and fault diagnosis * Coordinate with operational and maintenance teams * Log and analyse faults using maintenance systems * Support fleet reliability and performance improvements * Produce reports and maintain accurate records * Ensure safety, quality, and compliance standards are met About You * Experience in an engineering, maintenance, technical support, or operational env...
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Fleet Support Technician (Decision Support Technician) • Newcastle upon Tyne, Tyne & Wear, UK

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