Trainer

Job overview

Barts Health NHS Trust manages one of the largest Soft FM workforces in the NHS, delivering services that support safe, efficient and high-quality care environments across all hospitals. The Learning and Development (L&D) team plays a key role in supporting this workforce through targeted training, development and skills programmes that strengthen capability, improve compliance and promote career progression. The Trainer will deliver learning and development activities across all Soft FM sites. This includes facilitating training sessions, coordinating logistics, supporting course development,
maintaining accurate compliance records, and evaluating outcomes. The post holder will work as part of the central Resourcing and L&D function, ensuring that Soft FM staff receive consistent, high-quality training that supports fairness, inclusion and operational excellence across the Trust.

Main duties of the job

Training delivery and coordination
Plan, organise and deliver high-quality training across all Soft FM service areas, including classroom and on the-job learning aligned to L&D priorities and the Trust’s Workforce Strategy. Support the development of training materials, toolkits and e-learning content to reflect operational needs. Maintain and coordinate the training calendar, ensuring mandatory and role-specific training is delivered on time. Evaluate training sessions, gather feedback and use insights to improve quality and relevance. Deliver specialist training, including BICSc and other accredited or internal programmes.

Administration and compliance
Maintain accurate training records across systems, ensuring compliance data is complete and up to date. Monitor training completion rates, escalating risks or gaps to the Development Manager. Manage bookings,
attendance tracking, room setup and post-course documentation. Contribute to compliance reporting, audits and internal reviews.

Learning and development support
Work with the Development Manager and Resourcing team to deliver training initiatives and continuous improvement. Support the induction and development of trainers and subject matter experts, promoting
WeCare values.

General
Communicate effectively with stakeholders across all levels, building strong working relationships. Ensure all activity complies with Trust policies and health and safety requirements. Maintain professional knowledge and participate in development activities. Support training delivery across Trust sites and undertake additional duties as required.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Detailed job description and main responsibilities

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

Experience

Essential criteria

• Experience delivering or facilitating group and one-to-one training sessions.
• Experience coordinating or supporting learning and development activities.
• Experience maintaining accurate records and reporting on compliance or performance.
• Experience engaging with operational staff and managers in a large organisation.

Desirable criteria

• Experience working within the NHS or public sector.
• Experience delivering accredited or specialist training (e.g. BICSc).
• Experience developing learning materials or digital content.

Skills

Essential criteria

• Strong presentation and communication skills with the ability to engage a wide range of learners.
• Good organisational and planning skills with the ability to manage multiple priorities.
• Competent IT user with experience using Microsoft Office and digital learning platforms.
• Ability to adapt content and approach for different audiences and learning styles.
• Strong attention to detail and commitment to record accuracy.
• Ability to work independently and collaboratively as part of a dispersed team.

Desirable criteria

• Ability to use or support workforce and rostering systems such as Optima or ESR.
• Ability to contribute to the design and improvement of L&D processes.

Knowledge

Essential criteria

• Understanding of adult learning principles and effective training methods.
• Knowledge of equality, diversity and inclusion principles in training and employment.
• Understanding of data protection and confidentiality in managing training records.

Desirable criteria

• Knowledge of Soft FM operations and workforce structures.
• Familiarity with mandatory training requirements in the NHS.

Qualifications

Essential criteria

• Level 3 qualification in Learning and Development, Education, or equivalent experience.

Desirable criteria

• Train the Trainer, PTLLS, or equivalent teaching qualification.
• Evidence of continued professional development.

Other

Essential criteria

• Positive, professional and inclusive approach to staff development.
• Ability to work flexibly across multiple sites to meet training demand.
• Commitment to continuous improvement and personal learning.
• Demonstrates behaviours consistent with the Trust’s WeCare values.

Desirable criteria

• Interest in progressing within the L&D or workforce development field.

Visa Sponsorship Information

This role is subject to UK immigration requirements. Where sponsorship is required, applicants must meet the eligibility criteria for a Skilled Worker visa in accordance with current UK Visas and Immigration rules, including any salary, qualification, and role-specific requirements applicable at the time of appointment. Candidates who require sponsorship will only be considered where the post is eligible and where all sponsorship criteria can be met. Evidence of the right to work in the UK will be required before appointment. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.