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WH Bence
Service AdministratorWH Bence • The Common, England
Service Administrator

Service Administrator

WH Bence • The Common, England
24 days ago
Job type
  • Full-time
  • Permanent
Job description
WH Bence is looking for a Service Administrator to join the team! Location: Yate, Bristol, BS37 5NG Salary: £28,000 – £30,000 per annum (dependent on experience) Hours: Monday–Friday, 8:00–17:00 (1 hour lunch break) Job Type: Full Time, Permanent About Us WH Bence has been in business for over 30 years as specialist coachbuilders. Contracts include the manufacture and conversion of vehicles for the emergency services, command & control vehicles, hospitality trailers, racing trailers and mobile medical units. Bence also provides full after sales back-up and servicing throughout the UK and Ireland. Service Administrator – The Role WH Bence is seeking an experienced and motivated Service Administrator to join our busy Service & Transport Department. We build and maintain a fleet of over 250 specialist emergency service and medical vehicles, and our team plays a vital role in ensuring these vehicles remain operational and ready for service. This is an excellent opportunity for a proactive, organised individual who thrives in a fast paced environment and enjoys working as part of a dedicated team. Service Administrator - Key Responsibilities * Handling incoming calls from customers and suppliers * Managing incoming service tickets and assisting with work allocation for service engineers * Monitoring and responding to incoming emails * Processing delivery paperwork following deliveries and collections * Updating the CRM system and customer files * Consumable Order Management * Maintaining internal spreadsheets for planning and invoicing * Providing proactive customer communication by telephone * General administrative support to the Service & Transport Department Service Administrator - You * Experience in a similar administrative or scheduling role * Confidence and professionalism when speaking with customers * Strong working knowledge of Microsoft Office * Excellent communication and organisational skills * The ability to problem solve and manage multiple tasks effectively Service Administrator – Benefits * Competitive salary * Pension contributions * Training programmes available J-18808-Ljbffr
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Service Administrator • The Common, England

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