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Burton Recruitment
D365BC 2nd line supportBurton Recruitment • Wolverhampton, West Midlands, UK
D365BC 2nd line support

D365BC 2nd line support

Burton Recruitment • Wolverhampton, West Midlands, UK
24 days ago
Salary
£30,000.00 yearly
Job type
  • Permanent
Job description
Business Central 2nd Line Support Consultant

Salary: Competitive (Dependent on Experience) + Excellent Benefits

Location: Hybrid (1 day per week in the office as standard, with additional office attendance when required for business needs). Fully remote may be considered for highly experienced candidates.

Hours: 37.5 hours per week

Permanent

The Opportunity

An established Microsoft Partner with over 30 years' experience delivering ERP solutions to manufacturers and distributors is looking to appoint an experienced Business Central 2nd Line Support Consultant to join its growing support team.

This is an excellent opportunity for someone who enjoys solving complex Business Central issues, working closely with customers, and developing their technical expertise within a collaborative and supportive environment.

The Role

As a Business Central 2nd Line Support Consultant, you'll take ownership of more complex support issues, ensuring customers receive an excellent service while working alongside consultants, developers and the wider support team.

Key Responsibilities
  • Manage and resolve customer support queries via phone, email and customer portal.
  • Investigate, diagnose and resolve complex Microsoft Dynamics 365 Business Central issues.
  • Escalat...
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D365BC 2nd line support • Wolverhampton, West Midlands, UK

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