IT Helpdesk Team Leader - Reading (On-Site) - MSP - £40k-£50k
Do you have a sharp eye for detail and a genuine passion for keeping IT operations running smoothly? Fancy joining a fresh, fast-growing MSP where you'll actually get to shape how things are done?
This Reading-based Managed Service Provider is looking for a IT Helpdesk Team Leader to take ownership of their busy helpdesk. You'll work alongside a close-knit team of 7+ technicians, supporting a client base split evenly between business and education customers. The role is based at their office with occasional travel to client sites across Berkshire and the surrounding areas, so a driving licence and your own vehicle are a must.
What you'll be doing:
Take the lead on service desk performance, making sure nothing falls through the cracks and customers consistently receive a great experience.
IT Service Desk Team Leader • Reading, Berkshire, UK
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