Client Success Partner UKI

Role: Client Success Partner - UKI

Language Requirement: English (Business level)

Location: Egham/London UK OR Barcelona Spain

What makes Gartner a great place to work

Were recognized worldwide as a great place to work year after year. Weve been recognized by Fortune as one of the Worlds Most Admired Companies named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Our teams are composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and our collaborative and supportive culture youll make deep connections with colleagues clients and the communities in which we live and work. Youll have the autonomy to get your work done with the flexibility you need to achieve your best.

About the role:

The Client Success team focuses on customer service and client retention versus business growth and development. Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the clients business priorities and identify the most effective ways to support clients through their purchased Gartner services.

What you will do:

• Build develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies

• Regularly meet and engage with clients virtually to understand their business priorities and recommend a program of action that drives high value client retention and client return of investment

• Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients

What you will need:

• Must be business fluent in English one additional language is desirable

• 2 years relevant professional experience

• Strong customer service communication collaboration prioritization critical thinking and influencing skills

• Bachelors degree preferred

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 20000 associates globally who support over 13000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner youll join a company at the very center of the AI revolution. Gartner has proactive objective guidance throughout clients AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. Youll have access to unmatched resources expertise and technology and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

Its an exciting time to be at Gartner with limitless opportunities to make a real impact grow your skills and build a lasting meaningful career in a field thats reshaping the way we operate. If youre passionate about AI and want to be part of a team thats guiding the leaders who shape the world Gartner is the place for you.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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Job Requisition ID:112574

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Employment Type : Full-Time
Experience: years
Vacancy: 1