Operations & People Lead
London
Hybrid | Permanent
About the Opportunity
An exciting opportunity has arisen for an experienced Operations & People Lead to join a well-established, award-winning creative agency operating across the UK & US.
Working with globally recognised brands across film, television, gaming, consumer products and entertainment, the agency delivers integrated marketing, creative, production and media campaigns for some of the world's biggest names.
This is a broad, hands-on role, ideal for someone who enjoys operating at the heart of a business. You'll be responsible for ensuring the agency runs smoothly day-to-day while helping to shape its people strategy, operational excellence and workplace culture.
Working closely with the senior leadership team, you'll oversee operations across multiple locations, support the employee lifecycle alongside HR, and help create an environment where creative teams can perform at their best.
The Role
As Operations & People Lead, you'll act as the operational backbone of the agency, balancing facilities, compliance, people operations and employee experience across the business.
You'll lead office and facilities management, oversee operational processes and governance, support client security requirements, and ensure the business maintains the highest standards of confidentiality and compliance.
Alongside the HR function, you'll contribute to the full employee lifecycle, performance management, policy development, onboarding, wellbeing initiatives and continuous improvement projects, helping create a positive and high-performing workplace.
Key Responsibilities
Operations
People
About You
We're looking for an experienced operations and people professional who enjoys working in a fast-paced, creative environment.
You'll bring:
Why Join?
Operations & People Lead • Greater London, England, United Kingdom
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