Retail Operations Manager
West Hertfordshire Teaching Hospitals
Salary: £45,000 DOE | Full Time | 5/7 Rota
The Role
We are seeking an experienced Retail Manager to lead and develop our retail operations across three sites, including visitor restaurants, coffee shops, vending, smart markets, and hospitality/events. You'll be responsible for operational performance, commercial delivery, and brand standards, ensuring a high-quality, customer-focused experience while driving sales, gross profit, and efficiency.
Working on a 5/7 rota, you will also act as the senior operational lead on weekends, supporting seamless collaboration and resilience across the wider operational team.
Key Responsibilities
Retail Operations Manager • Watford, Hertfordshire, UK
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