Restaurant Manager

Nestled in a quiet cul-de-sac in the heart of Mayfair, St. James's Hotel and Club is a timeless sanctuary where British heritage meets contemporary luxury. Since its inception in 1857 as an elite gentleman’s club, it has served as a sophisticated "home away from home" for diplomats, authors, and stars of the silver screen.

Stepping through its doors, you leave the bustle of London behind for an atmosphere of refined intimacy. The hotel is renowned for its modern English elevated cuisine by Executive Chef William Drabble, whose menus celebrate the finest seasonal British ingredients with meticulous technique. The collection of suites feels more like private residences than hotel rooms, many featuring rare private terraces overlooking the St. James’s skyline.

What truly defines the "St. James’s story" is its blend of history and heart. Whether you are sipping a signature cocktail in the elegant bar or enjoying the celebrated Masterpiece Afternoon Tea, you are participating in a legacy of hospitality that has spanned over 160 years. It remains a hidden gem for those who seek the quintessential London experience: discreet, opulent, and utterly unforgettable.

We are looking for an experienced, hands-on Restaurant
Manager to lead our front-of-house team and help drive the continued success of
our food and beverage operation.

The Role

As Restaurant Manager, you will oversee the day-to-day
operation of our restaurant and bar, ensuring consistently high service
standards while inspiring and developing your team. You will work closely with
the Food and Beverage Operations Manager and the Head Chef and senior hotel management to deliver an exceptional guest
experience, maximise revenue, and maintain the highest standards of quality and
professionalism.

Key Responsibilities

• Lead
  and motivate the front-of-house team to deliver exceptional service.


• Manage
  the daily operation of the restaurant and bar, ensuring smooth and
  efficient service.


• Recruit,
  train, coach, and develop team members.


• Create
  staff rotas and manage labour costs effectively.


• Monitor
  service quality and ensure compliance with 5-star hospitality standards.


• Build
  strong relationships with guests, responding professionally to feedback
  and resolving issues promptly.


• Work
  closely with the kitchen team to deliver a seamless dining experience.


• Manage
  stock control, ordering, and inventory for beverages and front-of-house
  supplies.


• Ensure
  compliance with food safety, licensing, health and safety, and company
  procedures.


• Support
  the planning and delivery of private dining, events, and special
  occasions.


• Drive
  sales through excellent guest engagement, upselling, and creative
  promotional initiatives.

About You

You are an experienced hospitality professional with a
passion for delivering outstanding guest experiences. You thrive in a hands-on
environment, lead by example, and enjoy developing high-performing teams.

You will have:

• Previous
  experience as a Restaurant Manager or Assistant Restaurant Manager within
  a quality hotel or restaurant.


• Strong
  leadership and team development skills.


• Excellent
  communication and organisational abilities.


• A
  genuine passion for food, wine, cocktails, and exceptional service.


• Commercial
  awareness with experience managing budgets, labour, and stock.


• Confidence
  working in a fast-paced environment while maintaining impeccable
  standards.


• Flexibility
  to work evenings, weekends, and public holidays as required.


• Personal
  Licence

Your hours of work:

• Reporting to the Food and Beverage Operations Manager, the role is full-time, 40-hours per week. Working to a flexible
  rota with a 30-minute unpaid break.

What We Offer

• 50%
  off from room and F&B outlets for friends and family


• Continuous
  training and development for all staff of all levels


• TFL
  monthly travel card for zone 1 -2 paid after successful completion of
  probation


• Staff
  meals provided on shift


• Discretionary
  service charge


• Laundry
  service all formal uniform


• Introduce
  a friend scheme


• Employee
  Assistance Programme


• Holiday
  entitlement for full time is 28 days per year, including public and bank
  holidays, increasing to 36 days, every two holiday years to a maximum of eight with long
  service anniversaries, pro-rata for part-time staff.

If you are an inspiring leader with a passion for luxury
hospitality and creating memorable guest experiences, we would love to hear
from you.