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School IT TechnicianReed • Barnet, Hertfordshire, UK
School IT Technician

School IT Technician

Reed • Barnet, Hertfordshire, UK
20 days ago
Salary
£14.00 hourly
Job type
  • Full-time
Job description

IT Support Technician / ICT Technician

About the Role

We are seeking a proactive and enthusiastic IT Support Technician to join our busy ICT team. This is an excellent opportunity for someone with strong technical knowledge and excellent customer service skills who enjoys solving problems and supporting staff and students in a fast-paced environment.

As the first point of contact for IT support, you will be responsible for maintaining computer systems, troubleshooting hardware and software issues, supporting classroom technology, and ensuring the smooth running of the organisation's IT infrastructure.

Key Responsibilities

  • Install and configure operating systems and software applications.
  • Monitor, maintain, and support computer systems and networks.
  • Act as the first point of contact for IT support queries and error reporting.
  • Diagnose and resolve hardware, software, and network-related issues.
  • Follow technical documentation, diagrams, and written instructions to repair faults and deploy systems.
  • Provide face-to-face and remote support to staff and students, guiding them through technical issues.
  • Manage and prioritise support tickets through the helpdesk system.
  • Deliver and maintain laptop and iPad trolleys for lessons and bookings.
  • Set up audiovisual and IT equipment for events, meet...
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School IT Technician • Barnet, Hertfordshire, UK

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