Fulltime: 37hrs per week
Proposed Interview Date: TBC
Are you passionate about delivering excellent customer service and helping homeowners navigate complex property, leasehold and shared ownership matters with confidence?
We’re looking for a proactive and organised Homeownership Officer to join our Homeownership team in Long Stratton, Norfolk. In this varied role, you’ll manage a diverse caseload covering leasehold management, affordable home ownership, property transactions, major works consultation and homeowner services.
You’ll provide clear, accurate advice to customers, work closely with solicitors, contractors and stakeholders, and help resolve enquiries, complaints and disputes professionally. You’ll also support compliance with legislation and policy, keeping records accurate and ensuring risks are identified and managed effectively.
This is a great opportunity for someone with experience in homeownership, leasehold management, housing, conveyancing or property management who enjoys problem-solving, building relationships and making a positive difference for customers.
What you’ll bring:
For a full list of responsibilities, please see the attached Role Profile
If you’re ready to use your housing, property or leasehold experience in a role where every day brings variety and impact, we’d love to hear from you.
INDLOW
Homeownership Officer • Norwich, UK
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