Change Management Lead - Traffic Safety Management

Job posting location: Riyadh, KSA

Position Objective:

• Lead organizational change management initiatives to ensure the successful adoption of Traffic Safety Management programs, new operating models, business processes, and technology solutions.
• Develop and execute change strategies that enhance stakeholder engagement, communication, organizational readiness, user adoption, and benefits realization while minimizing operational disruption.

Job Description & Key Responsibilities:

Change Strategy & Planning

• Develop and implement the Change Management Strategy aligned with program objectives and organizational priorities.
• Define change management frameworks, methodologies, and governance processes to support successful program delivery.
• Conduct organizational change impact assessments and identify change risks, dependencies, and mitigation plans.
• Establish change success metrics and benefits realization measures throughout the project lifecycle.

Stakeholder Engagement

• Develop stakeholder engagement strategies to build awareness, alignment, and commitment across business and operational teams.
• Identify stakeholder groups, assess influence and impact, and develop targeted engagement plans.
• Facilitate workshops, leadership briefings, and stakeholder meetings to drive alignment and support.
• Manage stakeholder feedback and address resistance through proactive engagement and communication.

Communications & Adoption

• Develop and execute communication plans to ensure consistent, timely, and effective communication throughout the program.
• Prepare communication materials including presentations, newsletters, executive updates, user guides, and awareness campaigns.
• Drive user adoption initiatives to support the successful implementation of new processes and operational improvements.
• Coordinate communication activities across project teams, business units, consultants, and external stakeholders.

Readiness & Training

• Conduct organizational readiness assessments to evaluate preparedness for project implementation and operational transition.
• Identify capability gaps and coordinate training and knowledge transfer activities with project teams.
• Support business readiness activities including process validation, user preparedness, and operational transition planning.
• Monitor adoption progress and recommend interventions to improve user engagement and readiness.

Benefits Realization & Performance Monitoring

• Track adoption metrics, change KPIs, and benefits realization against defined objectives.
• Monitor organizational adoption and identify areas requiring additional support or intervention.
• Prepare change management dashboards, readiness reports, adoption reports, and executive updates.
• Measure the effectiveness of change initiatives and recommend continuous improvements.

Governance & Continuous Improvement

• Ensure change management activities align with project governance frameworks and organizational standards.
• Maintain change documentation, stakeholder registers, communication plans, and readiness assessments.
• Support lessons learned, post-implementation reviews, and continuous improvement initiatives.
• Collaborate closely with PMO, Project Managers, business leaders, consultants, and delivery teams to ensure successful organizational adoption.

Qualifications & Experience:

• Bachelor's degree in Business Administration, Organizational Development, Human Resources, Project Management, Engineering, Communications, Psychology, or a related discipline.
• Minimum 10+ years of experience in Organizational Change Management, Business Transformation, Change Leadership, or Transformation Programs.
• Proven experience delivering change management initiatives for Traffic Management, Traffic Safety, Transportation Infrastructure, Intelligent Transportation Systems (ITS), Smart Mobility, or Government Transformation programs.
• Demonstrated expertise in stakeholder engagement, communication planning, organizational readiness, user adoption, and benefits realization.
• Experience supporting large-scale, multi-stakeholder transformation initiatives within complex, regulated environments.
• Strong experience working with executive leadership, project teams, consultants, contractors, and operational stakeholders.