Talent.com
Nashrock Insurance Recruitment
Claims Operations AnalystNashrock Insurance Recruitment • London Area, United Kingdom, United Kingdom
Claims Operations Analyst

Claims Operations Analyst

Nashrock Insurance Recruitment • London Area, United Kingdom, United Kingdom
10 days ago
Job type
  • Full-time
Job description

About Our Client

Our client is a specialist insurance business operating within the Lloyd's and London Market, known for its underwriting expertise and collaborative approach. With a strong focus on innovation, operational excellence, and sustainable growth, the business offers employees the opportunity to work in a dynamic environment where they can develop their technical skills, contribute to meaningful change, and build long-term careers within the specialist insurance sector.


Role Purpose

The Claims Operations Analyst supports the day-to-day operation of the claims function by maintaining accurate claims data, supporting operational processes, producing management information, and ensuring claims activities are completed efficiently and in line with regulatory and internal requirements.

This role offers the opportunity to develop expertise in claims operations, reporting, operational controls, and stakeholder management within a specialist insurance environment.


Key Responsibilities

  • Maintain accurate claims data and support the effective operation of claims systems.
  • Produce claims reports and management information for internal stakeholders.
  • Monitor claims workflows, resolve operational exceptions, and escalate issues where appropriate.
  • Complete data validation and quality checks to ensure accuracy and compliance.
  • Support regulatory and market reporting, including month-end and year-end activities.
  • Process claims-related financial transactions in accordance with internal controls.
  • Support delegated claims administration and claims data management.
  • Assist with audits and ensure appropriate documentation is maintained.
  • Identify opportunities to improve processes, data quality, and operational efficiency.
  • Build effective working relationships across Claims, Underwriting, Finance, IT, and other business functions.


Skills & Experience

  • Experience in claims operations, insurance operations, or claims administration.
  • Good understanding of insurance claims processes, ideally within the London Market or specialty insurance.
  • Experience using insurance systems and working with claims data.
  • Strong analytical skills with excellent attention to detail.
  • Well organised with the ability to manage multiple priorities and meet deadlines.
  • Confident communicator with strong stakeholder management skills.
  • Proficiency in Microsoft Excel; experience with reporting tools such as Power BI is desirable.
  • Understanding of regulatory requirements and the importance of maintaining compliance with company policies, internal controls, and industry standards.
  • Awareness of risk management principles, with the ability to identify, escalate, and support the resolution of operational or compliance issues.
  • Committed to maintaining accurate records, supporting audit requirements, and contributing to a culture of good governance and continuous improvement.



Create a job alert for this search

Claims Operations Analyst • London Area, United Kingdom, United Kingdom

Similar jobs

Senior Delegated Claims Performance Insights Lead

TravelersGreater London, England, GB
Full-time

Travelers is seeking a Senior Delegated Claims Performance Insights Specialist in London or Redhill.This role involves managing the end-to-end bordereaux process and producing management informatio... Show more

 • Promoted

Senior Renewables Claims Lead – Complex Losses

AvivaGreater London, England, GB
Full-time

A leading insurance firm in the UK seeks a professional to manage complex renewable energy claims.The role involves leading investigations and shaping strategies while collaborating with clients an... Show more

 • Promoted

Claims Manager

Ryan Specialty Corporate Services LimitedCity Of London, England, GB
Full-time

The Claims Manager is responsible for managing W&I, Tax, Contingent, and Title claims.The role serves as a subject matter expert on complex issues in the M&A space and collaborates with internal st... Show more

 • Promoted

Senior Subscriptions & CS Operations Leader

Daily MailGreater London, England, GB
Full-time

Daily Mail is seeking a Senior Service and Operations Manager to own the subscriptions engine and run the day-to-day operations of the Customer Success function.You will coordinate across billing, ... Show more

 • Promoted

Claims Associate

Steamship MutualGreater London, England, GB
Full-time

Steamship Mutual is a P&I insurance company, with 250 employees worldwide.The main office is based near Liverpool Street station, London.We have offices in Bermuda, Brazil, Cyprus, Greece, Hong Kon... Show more

 • Promoted

Senior Claims Strategy & Delivery Lead

HIBLCity Of London, England, GB
Full-time

Howden in London seeks an experienced Senior Claims Specialist to contribute to claims strategy and operational excellence within the International Property Claims team.You will manage a portfolio ... Show more

 • Promoted

Senior P&I Claims Lead – Shipping & Disputes

Steamship Insurance Management Services LtdGreater London, England, GB
Full-time

A prominent P&I insurance company in London is seeking a qualified lawyer with a focus on claims handling for Members, particularly in Europe.The role involves advising on complex claims, providing... Show more

 • Promoted

Global Head of AI-Driven Claims Operations

MLabs LtdGreater London, England, GB
Full-time

MLabs Ltd is seeking a Head of Claims to lead and redesign the global claims function, with in-person work across London, New York, or Dallas.The role demands transforming claims as a product, part... Show more

 • Promoted

Senior Delay Analyst | Construction Claims

Maxim RecruitmentCity Of London, England, GB
Full-time

A leading construction consultancy based in London is seeking a Senior Delay Consultant to join their team.The successful candidate will analyze delays in construction projects using software like ... Show more

 • Promoted

Senior Delegated Authority Analyst — Insurance Compliance

StarrGreater London, England, GB
Full-time

Starr is seeking a Senior Delegated Authority Analyst to support the Delegated Authority team in implementing IQUW’s Delegated Authority strategy.This role focuses on ensuring compliance with the c... Show more

 • Promoted

Claims Manager

R T Specialty, LLCGreater London, England, GB
Full-time

Claims Manager page is loaded## Claims Managerlocations: London - UK - Fenchurchtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26-3977**Position Summary:**The Claims M... Show more

 • Promoted

Senior Sales Operations Analyst – SaaS Enablement

VeracodeGreater London, England, GB
Full-time

A leading cybersecurity firm in Greater London is seeking a motivated Analyst to join their Sales Operations team.In this role, you will gain insight into a fast-paced SaaS sales environment, colla... Show more

 • Promoted

Claims & Dispute Specialist

Currie & BrownGreater London, England, GB
Full-time

Our disputes team is a key part of its specialist services and has been identified as an area of targeted growth.The team is based in London, but this role can be based at any of our UK offices.The... Show more

 • Promoted

Senior Product Operations Analyst — Drive Cross-Functional Projects

Careers at TideGreater London, England, GB
Full-time

Tide is seeking a data-driven Senior Product Operations Analyst to join our Savings & Investment Operations and collaborate with Product, Tech, Member Support, Financial Crime, Finance and our part... Show more

 • Promoted

Global Claims & Governance Leader

Great Lakes Insurance SEGreater London, England, GB
Full-time

Great Lakes Insurance SE is seeking a high-performing Claims Manager to oversee an international claims portfolio across the UK and EU.The role involves technical leadership, governance oversight, ... Show more

 • Promoted

Claims Transformation Consultant

Manufacturing Recruitment LimitedLondon, England, GB
Full-time

Claims Transformation Consultant Responsible for delivering claims transformation projects for a fast paced insurer.Hybrid - 1day/fortnight required in East Sussex or London.Project Planning & Exec... Show more

 • Promoted

Insurance Operations Lead — 6-Month Contract & Analytics

Eames ConsultingLondon, England, GB
Temporary

A leading insurance solutions provider is looking for an Operations Manager to oversee insurance operations on a 6-month fixed-term contract.The role involves managing day-to-day operations, ensuri... Show more

 • Promoted

Claims Broker

International Professional Risks EuropeGreater London, England, GB
Full-time

Manager - Claims & Facultative Business.Process claims for Delegated Authority and Facultative business.Monitor claims lifecycle, handling issues and responding to client enquiries.Use ECF, CLASS a... Show more

 • Promoted

Global Payments Operations Leader

FreshaGreater London, England, United Kingdom
Full-time

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and he... Show more

 • Promoted

Senior Fund Onboarding & Operations Analyst

LegalAndGeneralGreater London, England, GB
Full-time

LegalAndGeneral is seeking an Operations Onboarding Specialist to support fund launch activities within their Client Service Operations team.This role requires managing onboarding processes, ensuri... Show more