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Care Outlook LTD
Care CoordinatorCare Outlook LTD • London, England
Care Coordinator

Care Coordinator

Care Outlook LTD • London, England
24 days ago
Job type
  • Full-time
Job description
Overview Care Outlook is an expanding leading home care provider in London and South East England since 2005. We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career. Core Duties & Responsibilities as Care Coordinator * Roster and template care calls using an electronic system * Directly manage the care team, monitoring staff development through supervisions, appraisals, and training to assist them in delivering a high-quality service * Create, manage, and monitor customer care plans, ensuring staff rotas meet service users’ needs and aspirations * Ensure care assessments, care and risk planning meet best practice and customers’ aspirations * Work with the Recruitment Team to ensure sufficient current and future staffing levels * Provide care services to service users in an emergency, arrange emergency cover when required and cover all/any calls reasonably where required * Ensure that telephones are answered promptly, and people are spoken to in a polite and respectful manner * Work alongside the Branch Manager to ensure that all quality standards, complaints, and comments are dealt with promptly * Participate in the paid on‑call rota * Put in place measures to comply with CQC regulations and work to achieve the best care standards possible Benefits * Salary £26,000 – £28,000 * Company‑issued mobile phone * Ongoing support and professional development * 20 days holiday plus bank holidays * Opportunity to work in an expanding leading home care provider Qualifications & Requirements * 100% commitment to improving the quality of life of vulnerable people * Flexibility to cover on‑call to meet the needs of the business (essential) * Knowledge of CQC standards and CQC compliance (essential) * Experience with rostering care calls on an electronic system * Experience in care coordinating or 2 years working within Health & Social Care (preferred) * Full driving licence and access to a vehicle (preferred) * NVQ Level3 Health & Social Care (preferred) If you have the skills and experience listed above and are interested in working for an organization that can really make a difference to people’s lives, then this could be your next role. J-18808-Ljbffr
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Care Coordinator • London, England

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