JOIN OUR FAMILY
At RBH we believe our people areour biggest assets and understand the value in putting them first. Our approachto diversity in the workplace health & wellbeing sustainability andindividuality sets us apart from our competitors and is one of the reasons weare rated Top 30 Best Places to Work in Hospitality! We are passionateabout the industry and always on the lookout for new talent to join us on ourjourney...
A Day in the Life of aConferencing and Events Coordinator
Reporting directly to the Cluster Head of Reservations Groups Meetings& Events no two days are the same in this dynamic and fast-paced role. Asa Conferencing and Events Coordinator youll be at the heart of our hotels commercialoffice team playing a key part in delivering seamless memorable experiencesfor every client.
Your day will include:
- Managing New Enquiries: Responding promptly and professionally to incoming meetings and events enquiries providing detailed information and tailored proposals that reflect each clients needs.
- Showcasing the Venue: Conducting engaging show rounds for prospective clients confidently presenting and promoting our beautiful hotel and versatile meeting spaces to secure new business.
- Event Coordination: Working closely with the Conferencing and Events Operations Team to ensure every detail is communicated clearly and executed flawlessly on the day of the event.
- Client Liaison: Building strong relationships with clients understanding their vision and requirements and guiding them through every stage of the planning process to ensure a smooth and enjoyable journey.
- Handling Queries: Managing client communications via phone and email answering questions efficiently and ensuring all requests are handled with accuracy and professionalism.
What Were Looking For
We recruit primarily for personality and potential but to thrive in therole of Conferencing and Events Coordinator you will demonstrate:
- Exceptional customer service skills with a genuine passion for creating outstanding guest experiences.
- Outstanding attention to detail ensuring nothing is overlooked and every event runs seamlessly.
- Strong organisational and time-management skills with the ability to prioritise effectively in a busy environment.
- Excellent communication skills both written and verbal.
- A proactive positive attitude and the ability to work collaboratively as part of a team.
If youre enthusiastic organised and love bringing events to lifethis could be the perfect role for you.
WHAT WE OFFER
You will have access to abenefits package we believe truly works for our people and enhances our overallculture...
Discounted hotel room rates for you and yourfriends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over 1000 per year
Refer a Friend scheme (earn 250 for each referral upto 5 referrals)
Commercial office incentive
To learn more about our fullbenefits packageclick heretowatch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is anequal opportunity employer. We believe in hiring a diverse workforce andsustaining an inclusive people-first culture. If at any point throughout ourprocess you require reasonable adjustments please .
#LifeatRBH
Employment Type : Full-Time
Experience: years
Vacancy: 1