Technology Supplier & Contract Manager 12 Month FTC

About Us

The Financial Times is one of the worlds leading news organisations globally recognised for its authority integrity and accuracy with a mission to deliver quality information and services worldwide.

At the FT curiosity thrives and ambitious thinking is rewarded. Here youre given the chance to reach millions create work that matters and deliver impartial journalism in a polarised world.

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Build a newsworthy career at the FT.

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The Role

Were looking for a Technology Supplier & Contract Manager to join our Product & Technology organisation reporting to the Project Portfolio Management Director.

In this role youll be responsible for the operational management governance and commercial oversight of our strategic technology suppliers. Youll ensure our technology partners consistently deliver against contractual commitments service levels and business objectives while driving value throughout the supplier lifecycle.

Working closely with colleagues across Product & Technology Procurement Finance Legal Security and our supplier partners youll strengthen supplier relationships improve governance manage risk and identify opportunities to optimise commercial performance across software SaaS cloud infrastructure and managed service providers.

Key Responsibilities

• Manage the day-to-day operational performance of strategic technology suppliers and service providers.
• Develop and maintain supplier governance frameworks performance scorecards and service review processes.
• Build strong supplier relationships while holding vendors accountable for contractual commitments KPIs and SLAs.
• Drive continuous service improvement through structured performance reviews and improvement plans.
• Identify and mitigate operational commercial security and compliance risks across the supplier portfolio.
• Manage the operational lifecycle of technology contracts including onboarding renewals extensions and supplier exits.
• Maintain oversight of contract renewal dates commercial obligations and key contractual milestones.
• Partner with Procurement and Legal on supplier renewals contract negotiations and new supplier engagements.
• Identify opportunities to optimise technology spend licensing models and commercial value.
• Support budgeting forecasting and financial governance for third-party technology expenditure.
• Produce regular reporting on supplier performance contractual status risks and financial exposure.
• Facilitate governance forums with internal stakeholders and strategic suppliers.
• Support audit regulatory and third-party risk management activities.
• Continuously improve supplier management processes controls and governance standards.

Required Skills and Experience

• Proven experience managing technology suppliers vendor relationships or IT service providers within a complex organisation.
• Strong understanding of Supplier Relationship Management (SRM) and post-contract supplier governance.
• Experience managing enterprise technology suppliers across SaaS cloud platforms infrastructure software licensing and managed services.
• Sound knowledge of contract governance service level agreements (SLAs) KPIs service credits and supplier performance frameworks.
• Ability to interpret commercial contracts and translate contractual obligations into effective supplier management practices.
• Commercial awareness with experience managing supplier costs renewals and value optimisation initiatives.
• Excellent stakeholder management skills with the ability to build trusted relationships across technical and business functions.
• Strong communication negotiation and influencing skills with confidence to challenge suppliers constructively.
• Excellent analytical and organisational skills including experience producing governance reporting and managing supplier risks.
• Experience managing multiple suppliers and competing priorities in a fast-paced environment.

Desirable

• Experience working within a digital product or technology-led organisation.
• Knowledge of IT procurement and contract governance processes.
• Experience supporting third-party risk management activities.
• Familiarity with technology investment business cases and commercial assessments.
• Knowledge of software licensing models and vendor commercial practices.

Whats in it for You

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave medical cover inclusive parental leave packages subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here: embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions email and a member of our team will be happy to help.

Further Information

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Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

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Required Experience:

Manager

Employment Type : Contract
Experience: years
Vacancy: 1