Enrich the Journeys of our People and our Guests as our Front Office Lobby Host!
The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Front Office Lobby Host are:
Annual Earnings up to 29,000 ( 26,436.80 basic salary + non-contractual tronc)
Pension with company contributions
50% discount in all our restaurants and Spa treatments across our properties
Team member and Friends & Family rates across our properties
Complimentary stay after passing probation
Extensive discounts on our benefits platform
Access to private medical insurance
Interest free season ticket loan
Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
Support through development plans, apprenticeships and world-class management development programmes to be the best you can be
Bike to work scheme
Recommend a Friend incentive
Uniforms provided and laundered complimentary
Free meals on duty
Opportunity to join our taskforces to contribute to the business focuses, community and environment
Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Front Office Lobby Host, to join our Front Office Team on a permanent term basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Front Office Lobby Host, your main duties and expectations for the role will include:
Maintain and adhere to The Landmark London Standard Operating Procedures in all day to day duties and to ensure every attempt is made to deliver memorable moments to each and every guest while providing 5* service at all times.
To assist in the lobby at all times, ensuring a constant presence
To meet and greet VIP guests and ensure a warm VIP welcome and farewell, as well as VIP Guest Rooming as per Leading Standards.
To assist the Concierge & Reception team meeting and greeting the guest at the doors and giving directions to all our guests within the property
You will be required to work 40 hours per week, on a shift rota.
We are ...
One of Sunday Times' Top 100 "Best Companies to Work For 2026"
Leaders Club Hotel of the Year Award 2025
A Leading Hotels of the World member
5 red stars
2 rosettes
Earth Check Silver Certified 2025
If you feel your experience, personality and interest are a match for this Front Office Lobby Host role, we encourage you to apply today. What makes you unique makes us exceptional!
All applicants must be legally eligible to work in the UK
Lobby Host - London • London (Greater), London (Greater), United Kingdom
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