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Deerfoot Recruitment Solutions Ltd
IS Technical Support AnalystDeerfoot Recruitment Solutions Ltd • Hull, North Humberside, UK
IS Technical Support Analyst

IS Technical Support Analyst

Deerfoot Recruitment Solutions Ltd • Hull, North Humberside, UK
20 days ago
Salary
£30,000.00 yearly
Job type
  • Full-time
Job description

IS Technical Support Analyst - Hull - up to £32,000 plus benefits

Join a global IT team where every day is different!

You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly.

What you'll do

  • Provide 1st/2nd line support for Windows devices, servers, printers, and networks
  • Manage incidents and requests via ITIL ticketing systems
  • Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure)
  • Troubleshoot basic network and connectivity issues
  • Maintain IT assets and documentation
  • Support system changes, moves, and occasional out-of-hours cover

What you'll need

  • IT Support / Service Desk experience
  • Windows 10/11 and Active Directory knowledge
  • Microsoft 365 support experience
  • Basic networking troubleshooting skills
  • ITIL ticketing system experience
  • Full UK driving licence

Desirable: PowerShell, SQL, Citrix, Windows Server

Apply now!

If you want a varied IT Support role with strong technical exposure, we'd love to hear from you.

If you've held any of these roles or used these technologies/...

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IS Technical Support Analyst • Hull, North Humberside, UK

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