Claims & Customer Service Advisor
Location: Shoeburyness, EssexSalary: £26000 - £28000Job Type: Full-time, Permanent, ONSITE
Overview
Are you looking for a varied insurance role where you can truly take ownership of customer outcomes?
I am seeking a Claims & Customer Service Advisor to join a dynamic team supporting a range of insurance products, including Gadget, Travel and Ticket Protection. This is an excellent opportunity for someone with insurance industry experience who enjoys working across claims, customer service, sales support and complaint handling, rather than being limited to a purely scripted contact centre role.
You'll work closely with underwriters, repair and fulfilment partners, finance teams, and other internal stakeholders to ensure customers receive excellent service and their cases are resolved efficiently.
Key Responsibilities
Claims Handling
Sales & Customer Service
Complaints Management
Team Collaboration
What I’m Looking For
Desirable Skills
What's on Offer?
If you're an insurance professional who enjoys variety, problem-solving and delivering outstanding customer service, we'd love to hear from you.
Claims & Customer Service Advisor • Southend-on-Sea, Essex, UK
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