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Bright Purple Resourcing
Customer Onboarding LeadBright Purple Resourcing • Edinburgh, Midlothian, UK
Customer Onboarding Lead

Customer Onboarding Lead

Bright Purple Resourcing • Edinburgh, Midlothian, UK
21 days ago
Salary
£50,000.00 yearly
Job type
  • Full-time
Job description

Customer Onboarding Lead Edinburgh
We are working with a high-growth SaaS company making a genuine impact in its sector. Theyre now looking for a Customer Onboarding Lead, someone passionate about delivering exceptional onboarding experiences, driving early product success, and building the processes and teams that make it all scalable.
This is an exciting opportunity for someone who thrives in a fast-paced environment, loves turning new customers into confident product users, and wants to work where their ideas will directly shape the companys future.
Whats in it for you:
  • Salary up to £50,000 + performance-based bonuses
  • Edinburgh hybrid working
  • 33 days annual leave
  • Premium Apple equipment
  • Pension scheme
  • Supportive, close-knit team environment
  • The chance to work for a company where your contribution has a real, measurable impact

The role: As Customer Onboarding Lead, youll take ownership of the entire post-sale journey, from initial setup and technical implementation through to user enablement and early adoption. Youll not only manage day-to-day onboarding but also design, document, and optimise the systems, ...
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Customer Onboarding Lead • Edinburgh, Midlothian, UK

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