General Admissions Manager

The Role The General Admissions Manager will look after multiple kiosks, leading retail operations during match days. The role involves managing teams of retail staff to maintain high customer service standards, support sales targets, and ensure smooth operational delivery in a fast-paced events environment. You will act as a key link between frontline staff and management, helping ensure guests receive an excellent experience while operations run efficiently and safely. This role is offered on a casual, event-day basis , with shifts available throughout the season. The Responsibilities Support the GA Management team during match days. Supervise and motivate retail staff onsite. Lead team leader briefings before shifts and ensure staff are fully prepared for event operations. Support the training and development of new and junior team members. Oversee the setup, operation, and close-down of retail kiosks. Ensure excellent customer service standards are consistently delivered Control and maintain stock levels, ensuring customer demands are met whilst keeping wastage to a minimum. Enforce cleanliness standards and compliance with health & safety procedures. Ensure smooth operations during high-footfall events and peak service periods. Operate and oversee cashless EPOS systems and ensure accurate transactions. What we're looking for Experience in retail, hospitality, or event supervision Experience working in fast-paced live event, stadium, exhibition, or venue environments is desirable Strong leadership and team management skills Confident communicating with both staff and customers Excellent organisational skills and attention to detail Ability to remain calm and efficient under pressure Flexible approach to working evenings, weekends, and major event days Reliable, enthusiastic, and proactive attitude Passion for delivering high-quality customer experiences in a busy events environment What's in it for you? 💸 Competitive Rate of Pay – Earn a strong hourly rate for your work. ⏰ Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance. 📅 Weekly Pay – Get paid every week for the shifts you’ve worked. 🎉 Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events. 🚀 Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global. Next Steps 1st Stage - Interview with Venue Team Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.