About Mason's Meats
We make premium beef jerky and meat snacks using just two ingredients: British and Irish grass-fed beef and sea salt. No additives. No sugar. No nonsense. We are a DTC brand selling across the UK, EU, Middle East and other regions currently.
At our core, we're more than just a meat snack business. We're not a product, we're a movement - a return to real food in a world full of chemicals, fillers and artifice.
We're launching in the USA and building our production facility in Austin, Texas. We'll be using gold standard grass fed, grass finished American beef and bringing in our amazing salt from Anglesey that we use in the UK.
Important; applications without a covering letter will be discarded.
The Role
Retention is a big lever in our business. You'll own how our customers come back. Everything after the first order falls under your remit: email and SMS, subscriptions, loyalty, affiliates (which we are building out in Q3). You’ll help shape how these programmes evolve, what gets built next and how we create a brand people actively want to come back to.
We're a small and nimble team: design, brand, paid and retention all work closely together. This is a hands-on role. You'll be in Klaviyo building the campaigns and flows, not spending your day writing briefs for agencies or sitting in meetings discussing ideas. You’ll be doing ideation, building emails, creating flows, launching campaigns, analysing results, testing new ideas and iterating. There isn’t an executive beneath you or a CRM team - you are the team
In return you get unusual freedom: these programmes are yours to shape, and you'll work directly with our Head of Growth and Head of Brand, who will treat you as the expert on retention.
Key Responsibilities Include:
Who you are
Nice to have
Benefits
Benefits
Loyalty & Retention Manager • Crowborough, England, GB
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