Lead the Team.
Delight Every Customer. Grow Your Career.
At Wendy's, we're all about great food, great people, and creating great
experiences. As a Shift Manager, you'll be at the heart of our
restaurant operations, leading teams, inspiring others, and ensuring every
customer leaves with a smile.
This is an exciting opportunity for a people-focused leader who thrives
in a fast-paced environment and is ready to take the next step in their
hospitality or retail career. Whether you're already managing shifts or looking
to move into leadership, we'll provide the training and support to help you
succeed.
Your permanent home restaurant will be assigned within the Northwest
region this could be Liverpool or Manchester area. As Wendy's continues to grow, there may be opportunities in the future
to relocate to another restaurant to support new openings, business needs, or
your own career development.
What You'll Be Doing
As a Shift Manager, you'll play a key role in delivering exceptional
customer experiences while supporting the day-to-day running of the restaurant.
You'll:
·
Lead
and motivate team members during your shift
·
Create
a positive, energetic, and inclusive team environment
·
Ensure
food quality, food safety, and cleanliness standards are always maintained
·
Support
the training, coaching, and development of crew members
·
Help
manage labour, productivity, and shift performance
·
Handle
customer feedback professionally and resolve issues quickly
·
Complete
opening and closing procedures and ensure restaurants are ready for business
·
Support
the Restaurant General Manager in achieving operational and financial goals
What We're Looking For
We're looking for leaders who bring energy, positivity, and a passion for
people.
You'll ideally have:
- Previous experience in hospitality, retail, customer service, or a
similar fast-paced environment
- Experience supervising or leading a team
- Strong communication and problem-solving skills
- The ability to stay calm under pressure and multitask effectively
- A genuine passion for delivering outstanding customer service
- Flexibility to work various shifts, including evenings and weekends
- A commitment to maintaining high food safety and operational
standards
Why Wendy's?
When you join Wendy's, you become part of a globally recognised brand
that's growing across the UK.
We offer:
⭐ Competitive pay
⭐ Career progression opportunities
⭐ Structured training and development
programmes
⭐ Leadership development and coaching
⭐ A supportive team culture
⭐ The opportunity to make a real impact
every day
Opportunities to Grow
As a Shift Manager, you'll have the opportunity to build expertise across
a variety of leadership areas, including:
Operations Leadership Lead successful openings and
closings, ensure operational excellence, and drive shift performance.
Kitchen Leadership Champion food quality, production
standards, and food safety while developing kitchen team members.
Customer Service Leadership Create memorable customer
experiences, coach teams on service excellence, and foster a culture that keeps
customers coming back.
Ready to Join the Wendy's Family?
If you're passionate about people, love working in a fast-paced
environment, and are looking for a role where you can develop your leadership
skills and build your career, we'd love to hear from you.
Apply today and help us delight every customer, every day.