Talent.com
VC Evidensia UK
Client Care AdvisorVC Evidensia UK • Newbury, England
Client Care Advisor

Client Care Advisor

VC Evidensia UK • Newbury, England
20 days ago
Job type
  • Part-time
  • Permanent
Job description
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners. We are seeking an organised, personable Receptionist to join our team at GKG Vets on a part-time permanent basis. At GKG Vets, we know that exceptional client care is just as important as outstanding veterinary care. We are a friendly, small animal practice dedicated to providing compassionate, high-quality care to our patients and their owners. How You’ll Make a Difference As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction. You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey. Working Pattern This is a part-time, permanent position working 24 hours per week: * Saturday: 8:00am – 12:30pm (1 in 4) Key Responsibilities * Welcoming clients and their pets in a warm, friendly and professional manner. * Answering telephone calls and responding to client enquiries efficiently and compassionately. * Booking appointments and managing the appointment diary effectively. * Processing payments and handling client accounts accurately. * Supporting the clinical team with the smooth day-to-day running of the practice. * Maintaining accurate client and patient records. * Assisting with general administrative duties to support the wider practice team. * Providing excellent customer service and ensuring every client feels valued and supported. You Might Be a Great Fit If... You are a friendly, organised and customer-focused individual who enjoys working as part of a team. You’ll bring: * Excellent communication skills and a professional, welcoming manner * Experience in a customer-facing role, with a strong focus on service and attention to detail * The ability to manage multiple tasks effectively in a busy environment * A collaborative approach and willingness to support colleagues * A proactive attitude, with openness to feedback and learning How We’ll Support You At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from: * A key client-facing role within a supportive and collaborative practice team * Clear career pathways with progression opportunities within client care and practice leadership roles * Ongoing learning and development supported by experienced colleagues and practice teams * A values-led culture focused on care, community and continuous improvement What We Offer Our Team * 6.6 weeks' annual leave plus your birthday off FTE * Increasing holiday allowance based on length of service * Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay * Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme * Learning and development opportunities via the inspiring vet care Academy * Discounted veterinary care * Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow. GKG Vets - Newbury 43 St John's Road, Newbury, RG14 7PS, United Kingdom #J-18808-Ljbffr
Create a job alert for this search

Client Care Advisor • Newbury, England

Similar jobs

Commercial Insurance Account Handler (Career Opportunity)

Aspire Jobs LimitedBarton Stacey, England, GB
Full-time

Location:Winchester Salary:£ Doe Benefits: - MonFriday 8.Holiday25 days a year JanDec PensionAuto Enrolment (employer 3%, employee 5%) Working for this well established Group of companies who are c... Show more

 • Promoted

Private Client Paralegal

2M LegalFareham, England, GB
Full-time

An opportunity has come up in a busy and friendly Private Client team at a respected law firm in Fareham.They're on the lookout for an experienced Private Client Paralegal who can hit the ground ru... Show more

 • Promoted

Client Care Assistant

MedivetOxford, England, GB
Full-time

As a Client Care Assistant (CCA) you will be the first point of contact for client phone calls and visits and will be responsible for delivering exceptional care, always there to clients, patients,... Show more

 • Promoted

Client Care Lead

Right at Home Solent & SouthamptonFareham, England, United Kingdom
Full-time

The Client Care Lead is responsible for managing the client journey from initial enquiry through onboarding and ongoing support, ensuring services are delivered in a safe, effective, caring, respon... Show more

Private Client Associate Partner

Realm RecruitOxford, England, United Kingdom
Full-time

Associate Partner role with a clear, achievable path to Partnership.High-end HNW/UHNW work, focused on quality, not volume or churn.Employee-owned firm with real influence over direction and growth... Show more

 • Promoted

Corporate Client Adviser: Service & Insurance Solutions

PartnersandOxford, England, GB
Full-time

We are looking for a Client Adviser to join our team at Partners& covering the Oxford, High Wycombe and Essex areas.If you’re considering a new chapter in your career and would like to work with a ... Show more

 • Promoted

Senior Personal Tax Advisor - Hybrid & CTA Support

Pro-TaxEastleigh, England, GB
Full-time

Pro-Tax in Eastleigh is seeking a Personal Tax Senior to manage a portfolio of clients within a growing accountancy practice.The role offers a competitive salary range of £35,000 - £42,000, hybrid ... Show more

 • Promoted

Contact Centre Director

Careline Support LtdSouthampton, ENG, GB
Full-time

Churchill Estates Management (CEM) is seeking an experienced, commercially minded Director of Careline to shape the future of its Careline service and play a key role in the continued growth of a f... Show more

 • Promoted

Team Leader

Care Outlook LtdNewbury, England, United Kingdom
Full-time

Care Outlook is an expanding, leading home care provider in London and the South East of England since 2005.Our Care team is friendly, and we love what we do.We are passionate about the high-quali... Show more

 • Promoted

Domiciliary Care Assistant

ECS Recruitment Consultants LtdAndover, England, GB
Full-time +1

Our client is a well-established, family-run domiciliary care provider based in Farnborough.Their ethos center's on delivering compassionate, personalized care that supports independence and dignit... Show more

 • Promoted

Client Success & Healthcare Staffing Partner

JobtailorSouthampton, England, GB
Full-time

Jobtailor is seeking an operations coordinator to deliver exceptional client success within the healthcare staffing space.You will coordinate shift bookings, match healthcare professionals to clien... Show more

 • Promoted

Clinical Pharmacist (Bank) - Circle Health Group

Circle Health GroupWinchester, England, GB
Full-time

Clinical Pharmacist (Bank) – Sarum Road Hospital.Sarum Road Hospital in Winchester is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of ... Show more

 • Promoted

Private Client Solicitor: Autonomy, Growth & HNW Matters

JMC Legal RecruitmentWinchester, England, GB
Full-time

A leading legal recruitment firm is looking for a Private Client Solicitor with 5+ years PQE to join a growing Top 200 firm in Winchester.This role provides autonomy in handling high-quality privat... Show more

 • Promoted

Inside Sale Advisor

The Recruitment GroupOxford, ENG, GB
Full-time

Looking to kick-start your career in sales?.We are delighted to be working with a growing marketing services agency who are looking to expand their team based in Banbury.They are seeking motivated ... Show more

 • Promoted

Senior Care Assistant/Domiciliary Care Assistant

Agincare GroupAndover, England, GB
Full-time

Youll help with personal care, assist with everyday tasks, and provide comfort and reassurance, making a meaningful impact on their daily lives.Fully funded professional training, qualifications an... Show more

 • Promoted

Practice Clinical Lead- Portway Dental Care, Wantage

PortmanDentexWantage, England, GB
Temporary

Practice Clinical Lead - Portway Dental Care, Wantage.Contract Type: Fixed Term Contract / Temporary.Vacancy Type: PCL or Shared Ownership.This opportunity is available exclusively to internal Asso... Show more

 • Promoted

Field Care Supervisor: Lead & Safeguard Client Wellbeing

Agincare WeymouthWitney, England, GB
Full-time

Agincare Weymouth is seeking a Field Care Supervisor in Witney.This role involves daily support for clients and staff, health monitoring, and assessments of care needs.The ideal candidate will have... Show more

 • Promoted

CRM Sales Advisor

The WorkshopWhiteley, England, GB
Full-time

Do you have experience in customer service environment and have got the want to help people Are you happy working on the telephone dealing with inbound calls and enquires whilst also making outboun... Show more

 • Promoted

Senior Client Services Associate

Michael PageWest End, England, GB
Permanent

Senior Client Services Associate – Michael Page.Senior Client Services Associate.This is a permanent position within a reputable banking industry client in London's West End location offering a sal... Show more

 • Promoted

Client Partner

IDEX Consulting LtdOxford, England, GB
Full-time

Client Associate – Partner Scheme (Equity Track).Location: Bristol, Birmingham or Oxford.Starting base: Up to £80,000 + annual performance reviews | Equity potential | Accelerated career path and g... Show more