About Universal Instrument Services:
Established in 1966, We are a UKAS accredited multi-parameter calibration laboratory and hold certification to BS/EN ISO9001:2015 and are a BS/EN ISO/IEC 17025:2017. Covering a wide range of measurement parameters, we are committed to providing the highest standard of calibration and customer service.
In addition to our inhouse facility, we also operate UKAS (ISO17025) accredited mobile laboratories, enabling us to provide onsite calibration at the customers premises.
You can find a short video about us here; UIS Welcome Video
About the Role
The Operations Manager will play a key part in sustaining and growing the business to achieve long-term success by providing an outstanding and timely service to our existing and prospective customers.
The role holder will be responsible for the pro-active management of the support and technical staff, delegating and directing the teams tasks and monitoring the progress of workflow.
The successful candidate will need to be hands on and participative to ensure peaks of workload are successfully managed.
They will develop and nurture strong relationships with our existing and prospective clients by understanding and responding to their requirements, addressing any concerns and by promoting the range of services prov...