People & Culture Executive / Coordinator
A Stage Unlike Any Other
In 1863, a group of artists, writers, and free thinkers
gathered with a shared conviction: that the finest conversation, the boldest
ideas, and the warmest hospitality belonged together under one roof. Charles
Dickens dined here. Whistler argued here. Rodin was inspired here.
The Arts Club was born not as a venue, but as a living
expression of creative life — and it has never stopped.
At the heart of that life today are the people and spaces
that bring our club to life every day. This is more than an operation — it is
an environment where members connect, create, and return time and time again
because something about it feels truly special.
It takes an exceptional person to be part of that.
That person might be you.
Be part of creating an exceptional employee
experience.
People are at the heart of everything we do, and we're
looking for an enthusiastic, people-focused People & Culture Executive /
Coordinator to join our team.
This is a fantastic opportunity for someone who is
looking to develop their career within luxury hospitality. Working closely with
our People & Culture team and managers across the business, you'll play an
integral role in supporting the entire employee journey - from attracting and
welcoming new talent to driving engagement initiatives, wellbeing programmes
and learning opportunities that help our teams thrive.
If you're passionate about people, highly organised and
enjoy building positive relationships, we'd love to hear from you.
About the People & Culture Executive /
Coordinator role:
- Champion
a positive and engaging workplace culture through engagement activities,
celebrations and social events.
- Lead
and coordinate wellbeing and ESG initiatives that promote sustainability,
inclusion and social responsibility.
- Support
the administration and promotion of our Reward Gateway employee benefits
platform.
- Assist
with employee engagement surveys, analyse feedback and help develop
recommendations to continually improve the colleague experience.
Recruitment & Onboarding
- Coordinate
the recruitment process, including creating job adverts, maintaining job
descriptions and arranging interviews.
- Conduct
interviews for selected positions and support managers throughout the
recruitment process.
- Deliver
a welcoming onboarding experience, ensuring every new colleague receives a
professional introduction to the business.
- Coordinate
references, right-to-work documentation and all pre-employment
administration.
- Conduct
exit interviews and identify trends to support employee retention.
People Operations
- Provide
HR administrative support across the full employee lifecycle, including
recruitment, onboarding, learning & development, performance
management, compensation and benefits, HR reporting and general employee
administration.
- Prepare
payroll notifications relating to starters, leavers and contractual
changes.
- Liaise
with Finance and department managers to ensure payroll information is
accurate and submitted on time.
- Maintain
confidential HR records and personnel files, ensuring compliance with GDPR
and data protection legislation.
- Produce
HR reports and maintain accurate employee records across HR systems.
Employee Relations
- Be
a trusted first point of contact for managers and colleagues, providing
guidance on HR policies, procedures and payroll-related queries.
- Support
managers with welfare meetings, investigations and other formal employee
relations processes.
Learning & Development
- Coordinate
internal and external training programmes, including systems such as FLOW
and professional qualifications such as WSET.
- Maintain
accurate training records and support learning administration.
Supporting the wider People & Culture
team
- Prepare
correspondence, HR documentation and communications.
- Assist
with departmental projects and continuous improvement initiatives.
- Ensure
compliance with employment legislation, health & safety requirements,
fire safety and company policies at all times.
About you
We're looking for someone who genuinely enjoys working
with people and is passionate about creating a great colleague experience.
You'll ideally have:
- Previous HR experience (ideally
within hospitality or a service-focused environment)
- Strong interpersonal skills with the
ability to build relationships across all levels
- Highly organised with strong
attention to detail
- Proactive, hands-on, and comfortable
working in a fast-paced environment
- Good understanding of UK employment
practices
What we're looking for someone
who wants to build a long-term career in People & Culture.
In return, we offer an excellent range of rewards and
benefits, including:
- Private
medical benefits
- Life
Assurance
- Long
Service Awards
- Reward
Gateway Benefits Scheme
- Discounts
on food & beverage in our restaurants and sister businesses
- An
exciting range of learning and development programmes & opportunities
for continual progression
- Enhanced
maternity pay
- Enhanced
sickness pay
- Complimentary
meals while on shift
- Employee
Assistance Programme
- Birthday
extra day off
*Terms and conditions apply to all the above benefits
Eligibility
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We are an Equal Opportunity Employer. We value diversity and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. However applicants must have the Right to Work in the UK.
Note: Recruitment agencies, we love what you do, but this time we’ve got it covered — so no need to call us. Thanks for understanding!
Disclaimer: Your personal data will be processed in accordance with The Arts Club’s Employee Privacy Policy (available via the link). As part of our recruitment activities, we may share your application and CV with companies within The Arts Club group and affiliated businesses where this is necessary or relevant to your application or potential future roles.