Job Description
Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims.
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Our client have raised $16M+, and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans.
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As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post.
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Roles & Responsibilities:
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\n - Lead and line-manage a team of Claims Handlers (4 to 5)
\n - Drive performance across quality, productivity, and customer satisfaction
\n - Manage workflow allocation and team capacity
\n - Review claims quality and coach team members to improve
\n - Maintain oversight of the claims portfolio and escalate risks early
\n - Personally handle a small portfolio of claims to stay technically sharp
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Person Specification:
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\n - 3+ years of claims experience
\n - Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead
\n - Strong organisation and ability to prioritise independently
\n - Comfortable using data to make decisions
\n - Team-oriented, hardworking, and ambitious
\n - Experience leading, mentoring, or coaching others is a plus
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This is a full time Permanent position offering an annual salary of up to £55,000 + 15% + Equity as well as very attractive company benefits.
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The role offers full flexibility to work from home / Remote working 5 days a week (100% of the time)
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Advancing People - Recruitment Specialists
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Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.