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Meridian Business Support
Customer Service SpecialistMeridian Business Support • Exeter, Devon, UK
Customer Service Specialist

Customer Service Specialist

Meridian Business Support • Exeter, Devon, UK
20 days ago
Job type
  • Full-time
Job description

Customer Support Specialist

The Opportunity:

Do you thrive on delivering high levels of Customer Service? Are you able to pick up technical information with ease? Do you like the sound of working with mechanical engine spare parts and customers on a daily basis? This technically orientated Customer Service role is varied, you take ownership for your own workload requires you to use your initiative. There are no customer service scripts to follow in this job!

The Opportunity:
  • The Customer Support Specialist is responsible for providing a first class service to our UK customers, working within a dedicated support team.
  • You will provide guidance and deal with all queries relating to spare parts availability, new and existing orders, delivery and any quality issues thereafter.
  • You will provide excellent levels of customer service via the telephone, answering incoming calls, email and webchat.
  • Process sales orders and direct ship orders
  • Offer technical advice and up sell Create awareness for current special offers Any other reasonable duties to support the function
Youll be able to offer:
  • Proven customer service experience, ideally within a technical environment.
  • The ability to pick up technical information...
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Customer Service Specialist • Exeter, Devon, UK

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