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Technology Operations LeadFutures • Normanton, West Yorkshire, UK
Technology Operations Lead

Technology Operations Lead

Futures • Normanton, West Yorkshire, UK
22 days ago
Salary
£49,000.00 yearly
Job type
  • Full-time
Job description

We're seeking an experienced Technology Operations Lead to oversee and develop our client's technology environment, ensuring systems, infrastructure, and support services enable the business to operate efficiently and securely. This is an excellent opportunity for a technology professional who enjoys balancing strategic planning with hands-on operational leadership.

The successful candidate will work closely with business stakeholders, third-party vendors, and internal teams to drive continuous improvement across IT operations while delivering a high-quality service to end users.

Key Responsibilities

  • Lead the day-to-day delivery of technology services across the organisation.
  • Manage and develop IT infrastructure, networks, cloud services, and business systems.
  • Oversee the service desk function, ensuring incidents and service requests are resolved within agreed service levels.
  • Develop and maintain IT policies, procedures, and operational standards.
  • Manage relationships with external technology suppliers and service providers.
  • Plan and deliver technology projects, including system upgrades, migrations, and new implementations.
  • Monitor system performance, availability, and security, proactively identifying opportunities for improvement.
  • Ensure compliance with cybersecurity best practices, data protection requirements, and business continuity plans.
  • Manage IT budge...
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Technology Operations Lead • Normanton, West Yorkshire, UK

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