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Onsite Account CoordiantorResource Management Solutions • Solihull, West Midlands, England
Onsite Account Coordiantor

Onsite Account Coordiantor

Resource Management Solutions • Solihull, West Midlands, England
20 days ago
Job type
  • Full-time
  • Permanent
  • Quick Apply
Job description

We are recruiting an Onsite Account Coordinator to help manage the daily delivery of a busy client account, providing support to both the client and workforce. This role would suit someone who is highly organised, confident dealing with people and comfortable working in a fast-moving operational environment. Previous experience is welcome, although full training will be provided.

  • Salary: Up to £35,000 per annum
  • Location: Solihull
  • Hours: 40 hours per week (between 8:00am – 6:00pm)
  • Contract Type: Permanent

Key Responsibilities

  • Support the recruitment, registration and onboarding of new workers.
  • Assist with the day-to-day coordination of the onsite workforce.
  • Maintain regular contact with workers and support employee engagement.
  • Monitor attendance, absence, staffing levels and key account performance measures.
  • Build effective working relationships with temporary workers, supervisors and client representatives.
  • Respond to worker queries and support the resolution of day-to-day issues.
  • Maintain accurate records, systems and administration.
  • Help ensure staffing requirements are met and service standards are maintained.
  • Work closely with the wider recruitment, payroll and HR teams to support the smooth running of the site.

What You’ll Bring

  • Strong communication and relationship-building skills.
  • A flexible and responsive approach to supporting a workforce that operates across different shift patterns.
  • Excellent organisational skills and attention to detail.
  • Ability to manage several tasks and changing priorities.
  • Confident using Microsoft Office and computer-based systems.
  • A proactive, professional and service-focused approach.
  • Ability to remain calm and effective in a busy working environment.

Previous experience in Administration, HR / Recruitment, or Customer Service would be beneficial but is not essential.

RMS is an equal opportunities employer, if you have not been contacted within 7 days following your application, please accept this as you have not been successful on this occasion.

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Onsite Account Coordiantor • Solihull, West Midlands, England

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