Working as part of our Enterprise Change & Transformation team, you'll play a key role in ensuring colleagues are prepared, supported, and set up for success as new systems and ways of working are introduced across the business. The RoleAs a Business Readiness Coordinator, you'll work closely with Programme Managers and Change Leads to coordinate user onboarding, system access, readiness activities and first-line support throughout programme deployments and go-live periods.
You'll help ensure users have the right tools, permissions, guidance and support needed to successfully adopt new operational processes. You'll be responsible for : * Coordinating user onboarding and system access across key business platforms. * Supporting colleagues with system queries, access issues and readiness activities during rollout and hypercare periods. * Maintaining deployment trackers, user records and programme data to ensure accuracy and compliance. * Providing administrative support including meeting coordination, minutes, documentation and presentation preparation. * Supporting the distribution of training materials, user guides and communications to ensure successful adoption of new ways of working. About YouWe're looking for someone who thrives in a fast-paced environment and enjoys bringing structure, organisation and support to large-scale business initiatives. You'll ideally have : * Experience in administration, project coordination, business support or programme delivery. * Strong attention to detail and confidence managing large volumes of data. * Excellent Microsoft Office skills, particularly Excel, along with experience using project tracking tools. * Outstanding organisational and communication skills. * A customer-focused approach with the ability to support and guide users through change. Desirable Experience * Supporting transformation, change or technology programmes. * User access management or basic IT support processes. * Experience within hospitality, retail, contract catering or multi-site organisations. * Supporting training, onboarding or user adoption activities. Why Compass?This is an opportunity to join one of the UK's leading food and support services businesses and be part of a high-profile transformation programme that will shape how teams work across Compass Group UK & Ireland. You'll gain exposure to large-scale change, work with stakeholders across multiple sectors and play a critical role in helping colleagues embrace new ways of working. *If you're organised, detail-oriented and passionate about supporting change, we'd love to hear from you.*
Business Readiness Coordinator - Birmingham • Birmingham, West Midlands, United Kingdom
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