EE Merthyr Tydfil Contact Centre - Part-time role – 20.0 Hours per week
Part-time shift pattern:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday
4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM 4:45PM - 9PM OFF OFF
If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.
Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.
Our team in Merthyr is full of people like you – so you’ll be in great company here.
What does being a sales advisor involve?
You’ll join a lively sales team in our Merthyr contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.
You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.
Forget what you’ve heard about sales
Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…
Why you’ll be better off at EE
GREAT MONEY – you start on £26,116 pro-rata which goes up to £26,738 pro-rata after 8 months.
UNCAPPED COMMISSION – the more you sell, the more you can earn.
BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.
GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.
FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.
GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.
Customer Service Advisor • Neath, GB
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