EMEA Regional Records Lead

Job Title: EMEA Regional Records Lead

Summary:Join our client, a leading organisation in Business Process Outsourcing (BPO), as the EMEA Regional Records Lead. This role is crucial in overseeing and enhancing hardcopy records management across the EMEA offices. If you have a passion for information governance and a commitment to service excellence, this opportunity is for you!

Who Are We?Our client is a global powerhouse headquartered in Switzerland, known for delivering innovative and scalable solutions across various industries. With a dedication to redefining BPO, they are committed to helping organisations thrive in an ever-changing business landscape.

Job Purpose:As the EMEA Regional Records Lead, you will be at the forefront of managing hardcopy records across our client's EMEA offices. You will ensure compliance with policies and legal requirements while developing services aimed at reducing risks and costs associated with Information Governance (IG).

Responsibilities:

• Primary Contact: Lead as the main hardcopy records contact for EMEA offices, managing processes including legal holds and transfer requests.
• Records Management: Efficiently utilise the iCompli system for records management, training local users and ensuring accurate records updates.
• Collaboration: Work closely with office managers, partners, and external vendors to ensure effective delivery of hardcopy services.
• Onboarding & Cleanup: Identify and prioritise EMEA offices for onboarding to iCompli, leading assessments and training for new users.
• Monitoring & Reporting: Track key records and IG metrics, reporting back to the Americas Records Manager.
• Disposal Process Management: Partner with key stakeholders to ensure compliant disposal of expired records in accordance with retention schedules.

Candidate Skills and Experience:

• 6+ years of experience in risk management, information governance, or records management.
• Strong preference for law firm or professional services experience.
• Proficient in Records Management Systems (RMS), with iCompli experience preferred.
• Excellent client service focus and communication skills.
• Strong knowledge of information governance principles and technologies.
• Ability to thrive under pressure, with outstanding time management skills.

Why Join Us?

• Competitive salary ranging from £65,000 to £80,000 per annum.
• Fixed-term contract for 6 months, full-time working pattern.
• Opportunity to work with a dynamic team and lead innovative projects in a global setting.
• A chance to further develop your career in a supportive and growth-oriented environment.

How to Apply:If you are ready to take the next step in your career and make a significant impact in our client's operations, we invite you to apply! Please submit your CV along with a cover letter highlighting your relevant experience and motivation for this role.

Join our client in redefining what's possible in the world of BPO. We can't wait to see what you will bring to the team!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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