Associate eDiscovery Project Manager, Client Svcs EMEA

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together.

What’s unique about this role?

The Associate Project Manager (“Associate PM”) collaborates with project managers, operational teams, and clients to support the delivery of a wide range of eDiscovery projects, ensuring client requirements and project deadlines are met. Reporting to Directors, Associate Directors, Senior Project Managers, and Project Managers, the Associate PM plays a key role in coordinating client requests, tracking project progress across teams, and communicating status updates both internally and externally.

This is an excellent opportunity for an individual looking to build a career in project management within a fast-paced and collaborative environment. The role offers exposure to a variety of client matters and project types, providing hands-on experience, structured development opportunities, and increasing responsibility as skills and confidence grow. Associate PMs are encouraged to take ownership of tasks, contribute to team initiatives, and develop the project management, client service, and operational skills required for future career progression.

This role does not have any personnel management responsibilities.

What will this person do?

• Develop a strong understanding of Lighthouse workflows, technologies, and operational processes.
• Work with project managers, clients, and operational teams to plan and deliver solutions across all phases of the eDiscovery lifecycle.
• Work with Project Management team to coordinate and support the day-to-day delivery of eDiscovery matters, ensuring client requests are executed accurately, efficiently, and on time. Support project workflows in Relativity and other industry-leading technologies.
• Monitor project progress, manage priorities, and proactively identify risks on multiple workflows or projects in parallel. In addition to executing review support requests, additional support may also involve preparation for and attendance of kick-off calls, documenting matter workflows and assisting with matter closure workflows.
• Perform initial quality assurance reviews to ensure all work products meet client expectations and Lighthouse standards.
• Maintain clear and effective communication with internal teams and clients, providing timely updates and managing expectations throughout the project lifecycle.
• Prepare and maintain project documentation, reporting, schedules, and workflow records.
• Work with the wider team to manage and prioritise incoming work requests within the team, helping to balance workloads and meet service commitments.
• Contribute with ideas and improvements that enhance operational efficiency, quality, and the overall client experience.
• Develop expertise in eDiscovery workflows, technology, and best practices while supporting a collaborative, high-performing team environment.

Bring your passion and together we will shine. It would also be great if you had the following:

• Proficiency in Relativity; experience in other eDiscovery software applications desirable.
• Strong analytical and logical skills.
• Effective written and oral communication skills.
• Strong organizational skills and the ability to multitask.
• Proactive approach to problem solving and the ability to anticipate client needs.
• Flexibility and adaptability to handle a changing and growing workload.
• Understanding of project management skills.
• Ability to foster positive and professional relationships at all levels internally and externally.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

Lighthouse offers a quality comprehensive benefits package in the UK and 25 days of annual leave.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best—shine.