Area Neighbourhood Manager (Maternity Cover)

About the role

As an Area Neighbourhood Manager you will lead and inspire a team of Neighbourhood Housing Managers to deliver a high-quality customer-focused housing management service. With responsibility for tenancy and estate management across your area youll ensure customers receive the support they need to sustain their tenancies while helping to create safe well-managed neighbourhoods where communities can thrive. This is a varied and rewarding leadership role where youll oversee key housing management functions including lettings tenancy management estate inspections anti-social behaviour case management safeguarding customer complaints and partnership working. Youll work closely with internal teams local authorities community groups and other stakeholders to provide effective solutions for customers and deliver positive outcomes for neighbourhoods.

Skills and Experience Needed

Were looking for a customer-focused and inspirational leader with experience delivering high-quality housing management services and leading successful teams. You will have a strong understanding of tenancy and estate management a commitment to putting customers first and a proven ability to build positive relationships with customers partners and stakeholders. Youll be an excellent communicator with strong organisational skills capable of managing competing priorities solving complex problems and making informed decisions in challenging situations. A sound knowledge of housing management legislation safeguarding equality and diversity and customer involvement is essential along with confidence using a range of IT systems and software. Experience coaching and developing colleagues driving service improvements and working collaboratively to achieve positive outcomes for customers and communities will help you thrive in this role. A relevant professional qualification and experience working with external agencies local authorities MPs or Councillors would be advantageous.

Values

At Codi our values are Compassionate Authentic and Progressive. When you join us youll embrace these principles and thrive in an environment shaped by them.

Perks Benefits and a glimpse into our Codi world

• This is a 37 hour per week maternity cover role until September 2027 with a competitive salary along with a great package designed to support you at work and beyond.

• 52116per annum

• 26 days holiday pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service.

• Sick Pay rising with length of service up to 6 months full pay after 4 years.

• A basic DBS is required which we pay for.

• Blue Light Card Eligibility giving discounts at 15000 brands.

• Continuous professional training and development

To explore the full range of benefits perks and rewards visit: Careers - Codi

FREDIE

At Codi Group we are guided in all that we do by a group of principles that we call FREDIE these are: Fairness Respect Equality Diversity Inclusion Engagement. This means that whatever your background you will have an equal opportunity to rise with us and we encourage you to apply now.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process please contact or 0

Who are Codi Group

Codi is a not-for-profit with a big heart and an even bigger mission. As Wales largest provider of housing care and support were here to help people live well feel supported and rise to their full potential.

We look after almost 25000 homes across Wales and are gearing up to build more than 4500 new ones in the next five years. Every day our teams support nearly 17000 individuals with services that make a real and uplifting difference to peoples everyday lives.

Our name says it all: Codi means rise in Welsh. It reflects who we are where we come from and our ambition to lift expectations lift communities and lift each other.

How do you apply

If you have the skills and experience required please follow the prompts to apply now. Interviews are planned for 5th August in our Cardiff office so dont delay in applying.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1