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Otis
T Desk AssistantOtis • Leicester, Leicestershire, UK
T Desk Assistant

T Desk Assistant

Otis • Leicester, Leicestershire, UK
24 days ago
Job type
  • Full-time
Job description

Role Overview:
We are looking for a T Desk Assistant to fully support business operations with the realization of our repair sales objectives. Primary activities will include the production of repair quotations along with follow up on open quotations to secure orders from customers, in an efficient and accurate manner.

On a typical day you will:
  • Act upon leads from various channels (Insurance Reports/ Risk assessments/ Upgrades/ Customers/ Service Managers) and use the repair fixed-price packages to create quotation according to priorities
  • Use the information in CRM to ensure that the quotation gets to the correct recipient
  • Call customers to follow up on quotes issued, within agreed timeframes
  • Check outstanding works on the unit in question to adequately prepare for customer calls
  • Answer customer questions and secure booking confirmation orders

What You Will Need to be Successful:
  • Accountability follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Designs feedback loops into work.
  • Action oriented readily acts on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude i...
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T Desk Assistant • Leicester, Leicestershire, UK

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