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Collins Property Recruitment
Community HostCollins Property Recruitment • Birmingham, West Midlands, UK
Community Host

Community Host

Collins Property Recruitment • Birmingham, West Midlands, UK
22 days ago
Job type
  • Full-time
Job description

The company:

A leading Build to Rent operator is seeking a Community Host for a high-end residential development in Birmingham.

The role:

The Community Host will liaise with residents and always provide excellent customer service. They will also handle front-of-house duties, manage complaints, support leasing and renewals, and help organise site events. You will be required to work some weekends on a rotational basis.

Responsibilities:

  • Deliver exceptional customer service to every person, creating an unmatched first impression
  • Manage resident complaints, ensuring all complaints are dealt with quickly and efficiently
  • Log communication with residents
  • Conduct routine inspections of community amenities and common areas
  • Support with leasing and renewals
  • Assist with community activities and events
  • Follow health & safety procedures
  • Day to day front of house type services such as handling parcels

About you:

  • Highly organised and able to multitask
  • Excellent written and spoken English
  • Proven experience in property, resident services, guest relations, hospitality or sales
  • Ability to build long lasting relationships

If youre interested in this BTR Community Hostposition and you possess the required skill set, then apply now. Should you have any further questions, contact Mar...

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Community Host • Birmingham, West Midlands, UK

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