Permanent opportunity to join our client in Staverton, Gloucester and work within family, friendly team spirit built on decades of hard work!They offer a stable, fun and professional working environment with career progression opportunity for committed and proactive candidates.
The role is responsible for ensuring key account customers receive a consistently high standard of support through the effective management of customer communications, reporting, quotations, compliance requirements and follow-up actions. Working closely with Service Coordinators and internal teams, the role also supports the timely processing and invoicing of completed works, ensuring customer queries are responded to promptly and contractual commitments are consistently met.
Responsibilities:
-Maintain Customer Records & Documentation
-Coordinate Customer Review Meetings
-Prepare Quotations & Coordinate Works
-Manage Customer Reporting
-Ensure Key Account Compliance
-Monitor Engineer Performance & Job Quality
-Process Key Ac...
Customer Key Account Coordinator • Cheltenham, Gloucestershire, UK
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