Are you interested in working for an international and diverse company
Are you interested in working for a company that is dedicated to sustainability
Are you looking for a friendly and supportive team
If so read on!
At Hach we ensure water quality for people around the world. Protecting water the most valuable resource and driving sustainability is very close to our hearts. You will be part of a flexible family friendly organization that cares about its people just as it cares about the environment.
We recognize that people come with a wealth of experience and talent. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore we encourage people from all backgrounds to apply to our positions.
We offer:
Hybrid - Flexible working hours with a 37.5 hours week
Career coaching and development opportunities
A strong team with many years of service that is looking forward to working with you.
The Service Support Specialist is responsible for proactively interacting with customers over the phone or via email to identify needs and determine appropriate action or escalate for further review and will bebased in our Salford Quays office in Manchester with opportunity to work remotely from home up to two days per week as per company policy.
In this role a typical day will look like this:
Manage bespoke Case Management System
Create work orders for repairs and maintenance
Create offers for repairs and maintenance in our ServiceMax system
Create contracts for bench service
Investigate service finance queries Create credit notes and re-invoicing
Collaborate with other Service Sales Representatives and Sales teams to improve processes and engage in department Key Performance Indicators (KPIs) through visual management and countermeasures where appropriate
The essential requirements of the position include:
Fluent or native level in English
Prior 3 years progressive administrative experience in a business-to-business environment including experience working with various administrative systems and confident use of PC and software (Office package)
At Hach we ensure water quality for people around the world and every associate plays a vital role in that mission. Our founding vision is to make water analysis betterfaster simpler greener and more informative. We accomplish this through teamwork customer partnerships passionate experts and reliable easy-to-use solutions.
As part of our team youll make an immediate measurable impact on a global scale by enabling the worlds everyday water needs. Youll also belong to a respectful and collaborative community that fosters career growth and professional development. Youll be supported by resources that make a positive difference in your life because at Hach we value your authenticity and want your talents to shine.
Motivated by the highest possible stakes of climate change and global health were working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment.
At Veralto we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
Unsolicited Assistance
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.
Required Experience:
IC
Service Support Specialist • Manchester, England, UK
We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business.This team works Monday to Friday, 9 AM to 6 PM UK time.Con... Show more
Are you interested in working for an international and diverse company? Are you interested in working for a company that is dedicated to sustainability? Are you looking for a friendly and supportiv... Show more
Manchester | Up to £60,000 + Excellent Benefits.This role is based in Manchester and requires onsite attendance 5 days per week.Applicants must be eligible to obtain BPSS clearance.Support an... Show more
Could you be our missing piece?Adullam has opportunities available to join our support team in Bury as a Service Coordinator.About the role – Service CoordinatorThe main purpose of this role ... Show more
DWF is recruiting for a Tech Onboarding & Support Specialist to join the Tech Onboarding & Support (Learning & Development) team which delivers consistent, accessible and engaging systems onboardin... Show more
You might have heard of this company; has its roots in Cupertino, CA :) — working for the retail arm of this consumer electronics giant taught me a lot about.Met a load of great people along the wa... Show more
A telecommunications provider in Manchester is seeking a Business Support professional to provide essential operational and administrative support.The ideal candidate will help coordinate meetings,... Show more
Service Manager - Altrincham - Hybrid.An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider.This role offers the opportunity to lead th... Show more
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.Manchester | Up to £60,000 + Excellent Benefits.This role is based in M... Show more
The Access Group is looking for an enthusiastic individual for the role of On-site Technical Support in Manchester.You'll provide vital support to customers by resolving technical issues, maintaini... Show more
EcoLuxe Tissue Ltd in Stretford is looking for a proactive E-commerce Helpdesk Executive to enhance our customer experience on various e-commerce platforms.Responsibilities include responding to cu... Show more
Hays is recruiting for a permanent Client Support Administrator.This role is fully office based in Manchester City Centre, offering a salary of £28,000 to £30,000 per year with a bonus.The company ... Show more
In addition, you'll benefit from:.Our customers have a choice of lifting partners.Every conversation is an opportunity to demonstrate why Ainscough should be theirs. Show more
DWF is recruiting for a Tech Onboarding & Support Specialist to join the Tech Onboarding & Support (Learning & Development) team which delivers consistent, accessible and engaging systems onboardin... Show more
Network Plus is seeking an Utilities Administrator to support the Operations Support team in Worsley.The role coordinates communications with internal and external customers and manages business an... Show more
We’re seeking a future team member for the role of.Senior Associate, Production Services Application Support Analyst.Collaborate with Engineering, business units, and client-facing teams to support... Show more
Could you be our missing pierce? Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.Adullam has opportunities available to join o... Show more
Senior Service Desk Specialist.Skill Development, Career Progression & Benefits.Senior Service Desk Analyst / Service Desk Specialist / IT Support Engineer Based in Manchester- Mon Fri, needed to p... Show more
Recruitment Manager - C-Suite, Senior Appointments, Cloud, IT Infrastructure and AI Ethics/Research.Get AI-powered advice on this job and more exclusive features.This range is provided by Searchabi... Show more
The NRLA is seeking a Customer Advisor to answer landlord queries by phone and other channels, providing informed advice to members.Log details, support signposting, and meet KPIs while delivering ... Show more
