About Serve First
Serve First is redefining how businesses deliver exceptional customer experiences.
We dont just collect feedback we turn it into actionable insights ready-made plans and automated workflows that help frontline teams respond faster smarter and more effectively than their competition.
Our AI-powered platform is trusted by some of the UK and Europes leading enterprise brands.
Our Values
Our culture drives our success we live by these four key principles:
Customer First we place the customer at the heart of every decision
Integrity Always we act with honesty transparency and accountability
Innovate & Simplify we challenge the status quo and seek smarter ways to work
One Team Act Fast we collaborate seamlessly move quickly and deliver results
The Role
Were looking for a proactive Client Services Co-Ordinator at ServeFirst CX you will play a pivotal role as the bridge between our esteemed clients and our company ensuring seamless and value-driven execution of contracted services and operations.
Your dedication will be instrumental in maintaining exceptional client relationships and fostering business growth.
Reporting to the Operations Manager this role is critical in ensuring programmes are scheduled and completed in a timely accurate and efficient manner and to the highest quality standards.
Specifically this role will
About You
Were seeking an experienced professional who can manage multiple accounts coordinate internal tasks and resolve issues proactively while contributing to strong client retention and satisfaction.
Skills
Familiarity with Shopmetrics an advantage
Excellent written and verbal communication skills
Highly organised deadline-driven and able to manage multiple tasks simultaneously
Proactive problem solver
Collaborative commercially aware and eager to learn
Strong rapport-building and interpersonal skills.
Exceptional organisational skills with keen attention to detail.
Why Join Serve First
Rapidly growing fully funded UK tech startup
Competitive salary
Hybrid working with HQ in Milton Keynes
Dedicated learning & development budget
Career progression opportunities
High-trust values-led culture where your impact will be visible and recognised
Client Services Co-Ordinator • Milton Keynes, England, UK
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