We are working closely alongside a Local Authority in Waltham Forestto assist with the appointment of aHousing Complaints and Enquiries Officer on a 3-month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.
Rate of Pay: 24.12 - 31.83 per Hour
Summary:
We are looking for an experienced Housing Complaints and Enquiries Officer to provide a high-quality complaints and enquiries service within Housing. You will manage Stage 1 Housing Management and Assets complaints work closely with contractors and internal teams to resolve issues and ensure residents receive timely fair and customer-focused outcomes. The role also involves responding to Members Enquiries Freedom of Information (FOI) requests and Subject Access Requests (SARs).
Responsibilities:
Qualification:
Essentials:
Please note:
Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS your DBS must be either through us or be accompanied by a subscription to the DBS updating service.
#OR108120
Housing Complaints and Enquiries Officer • London, England, UK
A key focus of this role will be delivering the service remotely using technology.In addition, you will use your interpersonal skills and experience.This is a fully remote role, but will have a foc... Show more
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advices.Continue with Google Continue with Google.Continue with Google Co... Show more
Reflectivepractice is seeking a Senior Probation Officer at HMP Thameside, offering a full-time temporary contract for 6 months.The role requires strong leadership and organisational skills to mana... Show more
Role: Supported Housing OfficerContract Length: 6 MonthsRate: £18-£20 per hourOffice Presence: 5 Days a week on siteWe are currently working with a well-established housing provider in West London ... Show more
London City fully office Office based.We are a fast-growing specialist lender delivering flexible, efficient finance solutions across.Our mission is to provide quick, effortless funding with a pers... Show more
Responsible for managing and overseeing building services contracts across the local authority estate, ensuring compliance, value for money and adherence to key performance indicators.Monitor contr... Show more
Manages customer complaints in the housing sector, ensuring timely resolutions and service improvements. Show more
A recruitment platform is seeking dedicated Probation Services Officers for permanent roles in London, focusing on rehabilitation and community support.The ideal candidates will engage with offende... Show more
Resident Liaison Officer (RLO) - External Works.We are seeking an experienced Resident Liaison Officer to join a team supporting an external works programme across Harlow.This position offers an im... Show more
A London-based council service is seeking a Temporary Accommodation Income Officer to support vulnerable residents in managing rent accounts.The role involves leading on rent collection, preventing... Show more
Service Care Solutions Ltd is seeking a Complaints & Resolution Caseworker in London.Hybrid role with one office day per week that may increase to two, for a temporary 3-month contract, 35 hours pe... Show more
Recruiting a Housing Officer for a government organisation in Redbridge to help vulnerable residents sustain tenancies, manage anti-social behaviour, and provide support.Requires car use and a driv... Show more
Hours per week: 35 Monday Friday, 9:00-17:00.This opening assignment is for 6 months.Summary of what the candidate must have to apply.Experience administering or monitoring Section 106 (S106) Agre... Show more
A leading UK Housing Association is seeking a Leasehold Officer to manage the Section 20 consultation process.This role involves ensuring compliance with legal agreements and issuing invoices.The i... Show more
Permanent and Fixed Term, Full Time, Monday to Friday (9am to 5pm).Hybrid with regular travel to external hearing venues across the UK as required.Employee Assistance Programme, and employee reward... Show more
Manages customer complaints, ensures timely resolutions, and drives service improvements.Delivers exceptional customer service and builds strong relationships. Show more
Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:.One... Show more
Senior Housing Officer – Housing.Location: 152 Broadmead Road, Woodford Green, IG8 0AG.Contract: Temporary (16 Weeks).Hours: 36 hours per week (Full-time in the office initially).Redbridge Council ... Show more
Manages and resolves customer complaints, ensuring timely and fair outcomes. Show more
Responsible for managing and overseeing building services contracts across the local authority estate, ensuring compliance, value for money and adherence to key performance indicators.The role moni... Show more
%20Ltd){kind=logo}
