Education Programme Coordinator Band 4

Job Description

NHSE- Education Programme Coordinator Band 4

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Location: Adanac Drive Southampton Hampshire SO16 0AS
Contract: Temporary, until end of September 2026 but if extension gets approved this role would be till March 202.
Salary: £14.52 per hour
Hours: Full Time, Monday- Friday, 9-5, may be some longer days if they are having a recruitment event on site of 8-5.

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Working pattern: Initially fully onsite for training then hybrid working - can be two days on site and the rest from home.

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Training: On job training.

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About the Role

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We are seeking a highly organised and detail-oriented Education Programme Coordinator to support the delivery of medical and dental education programmes. This role plays a vital part in the recruitment and onboarding process for NHS workforce trainees, acting as the first point of contact for applicants, programme leads, and stakeholders.

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This is an excellent opportunity for someone with strong administrative skills, ideally with previous recruitment experience, who enjoys working in a fast-paced environment and providing outstanding customer service.

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Key Responsibilities

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• Monitor and manage the programme group inbox, ensuring queries are triaged and responded to promptly.
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• Act as the first point of contact for applicants, NHS workforce trainees, and programme stakeholders.
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• Maintain, update, and monitor recruitment trackers and databases to ensure accurate records are kept.
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• Support the end-to-end recruitment process, including application administration and candidate communication.
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• Coordinate and facilitate online interview processes.
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• Assist with shortlisting applications against eligibility criteria.
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• Respond professionally to enquiries from applicants, programme leads, and medical consultants.
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• Conduct eligibility and right-to-work checks in line with organisational policies.
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• Provide administrative support for national recruitment campaigns across medical and dental education programmes.
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• Manage information requests, take messages, and ensure queries are escalated where appropriate.
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• Work closely with colleagues to ensure smooth programme delivery and an excellent candidate experience.
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Essential Skills and Experience

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The successful candidate will demonstrate:

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• Excellent attention to detail with a high level of accuracy in all aspects of work.
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• Strong written and verbal communication skills.
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• Confident and professional interpersonal skills with the ability to build positive relationships.
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• Proficiency in Microsoft Office applications, particularly Excel, which is used daily.
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• The ability to work independently using initiative while also contributing effectively as part of a team.
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• Excellent organisational and time management skills with the ability to manage multiple priorities.
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Desirable Experience

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• Previous recruitment experience.
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• Experience managing recruitment processes and candidate communications.
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• Experience working within an NHS, healthcare, education, or professional services environment.
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• Strong administrative background with experience handling high volumes of data and correspondence.
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Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

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As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

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Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

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In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.