Digital Marketing Executive

The Lowry Hotel is one of the UKs leading five-star luxury hotels renowned for delivering exceptional guest experiences outstanding service and unforgettable events. We are looking for a proactive organised and enthusiastic Sales & Marketing Executive to join our dynamic Commercial team.

This is an exciting opportunity for someone who enjoys building relationships supporting sales activity coordinating events and contributing to the success of a prestigious luxury hotel.

About the Role

Reporting to the Director of Sales & Marketing you will provide vital administrative sales and marketing support while managing a portfolio of smaller accounts. Youll play an important role in generating new business opportunities nurturing existing client relationships supporting marketing initiatives and assisting with client events.

If youre highly organised commercially minded and passionate about hospitality wed love to hear from you.

What Youll Be Doing

Sales & Client Support

• Manage a portfolio of smaller client accounts delivering exceptional service and maintaining regular communication.
• Research new business opportunities and generate qualified sales leads.
• Reconnect with previous clients to secure repeat business for meetings conferences group bookings and events.
• Prepare professional sales proposals and ensure timely responses to enquiries.
• Create and maintain accurate client records within the hotels CRM system.

Marketing Support

• Assist with gathering and analysing marketing data to support campaigns and reporting.
• Prepare engaging sales presentations and marketing materials in line with brand standards.
• Maintain marketing databases mailing lists and tracking systems.
• Research competitor activity and market trends providing insights and reports.

Event Coordination

• Support the planning and delivery of networking events client events and familiarisation trips.
• Liaise with hotel departments to ensure seamless event execution.
• Coordinate post-event follow-up including client feedback and identifying future business opportunities.

Administration

• Provide day-to-day administrative support to the Sales & Marketing team.
• Maintain organised documentation databases and departmental records.
• Produce monthly sales production reports by market segment.
• Assist with additional projects and tasks as required.

About You

Were looking for someone who brings energy attention to detail and a genuine passion for delivering excellent service.

Youll ideally have:

• Previous experience in hospitality sales support administration or a similar commercial role.
• Excellent organisational skills with strong attention to detail.
• Outstanding written and verbal communication skills.
• Confidence communicating with clients and building professional relationships.
• Strong Microsoft Office skills particularly Excel and PowerPoint.
• Experience using CRM systems and maintaining accurate data.
• The ability to prioritise multiple tasks in a fast-paced environment.
• A collaborative approach and a positive proactive attitude.
• A polished and professional manner that reflects the standards of a five-star luxury hotel.

Why Join The Lowry Hotel

As well as joining one of the UKs most prestigious luxury hotels youll enjoy a range of great benefits including:

• Complimentary meals whilst on duty.
• Birthday leave for all full-time employees.
• Ongoing learning training and development opportunities.
• Employee discounts at The Lowry Hotel.
• Discounted rates across Millennium & Copthorne Hotels worldwide.
• Employee Assistance Programme (EAP) offering confidential wellbeing support.
• Paid charity volunteering days giving you the opportunity to support causes that matter to you.
• Opportunities for career progression within a luxury hospitality environment.
• A supportive and collaborative team culture where your contribution is valued.

Additional Information

Applicants must have the legal right to work in the UK and will be required to provide appropriate right to work documentation as part of the recruitment process.

The Lowry Hotel is committed to creating an inclusive recruitment experience. If you require any reasonable adjustments at any stage of the recruitment process please contact who will be happy to discuss your requirements in confidence.

The Lowry Hotel is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from candidates of all backgrounds and experiences.

Ready to Apply

If youre looking to develop your career in luxury hospitality sales and marketing wed love to hear from you.

Apply today and become part of The Lowry Hotels award-winning team

Required Experience:

IC

Employment Type : Full-Time
Experience: years
Vacancy: 1