Area Manager

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfill and dispatch orders efficiently so that our customers get their items on time. As an Area Manager youll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe efficient and of a high quality and taking on a number of projects across our network to drive productivity.

Amazon Logistics or AMZL handles last mile delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts like Amazon Fresh Prime Now and Amazon Restaurants.

There are two sides to what we do. Our under the roof associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive particularly as lots of our people work through the night. We focus mostly on operations with 24/7 shifts in most of our locations.

Meanwhile our on the road people work with a network of delivery partners. Every year we continually raise the bar for customer experience with new innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint supported by a portfolio of vehicles (including Electric Vehicles) and technology to help us do just that.

Key job responsibilities
- Create oversee and drive a culture of safety and wellbeing
- Analyse and implement changes to keep quality and productivity at a consistently high level
- Oversee projects to streamline processes optimise productivity and increase quality of service for customers within your area of responsibility
- Analyse shift performance against relevant business objectives and put in place actions to improve our operational excellence
- Work collaboratively with management-level colleagues to standardise shift practices

A day in the life
Youll work on a shift pattern at one of our sites making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. Youll also oversee process improvements within your area and drive implementation. A typical day is varied including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. Youll also be a role model and mentor to new managers.

- Bachelors degree or Masters degree in business data science public administration finance engineering human resources or related field
- Experience in people management
- Experience working and communicating with multiple stakeholders C-level executives and cross-functional teams
- Experience using data to influence business decisions
- Experience in written and spoken English and an ability to compose grammatically correct concise and accurate written responses
- Experience working with the MS Office suite (Word Excel Outlook) in a professional environment

- Experience with process improvement techniques such as Kaizen Lean Manufacturing or Six Sigma
- Experience in warehouse operations and logistics or equivalent
- Master of Business Administration

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1